Firefox no longer works after uninstalling Mozilla VPM
I uninstalled Mozilla VPN and then it got a runtime error. After trying to refresh Firefox I was forced to do an uninstall and clean reinstall. However now it doesn't even load. Fortunately Chrome is still working so I can get online and ask this question: how do I do a full reinstall to get a browser that loads? I'll be happy to run any diagnostics that I can.
Обране рішення
Hi Rick, do you recall what the error was?
Sometimes program installers and uninstallers mess with certain shared Microsoft files, triggering a message related to a missing VCRUNTIME140_1.DLL file. That can cripple Firefox.
To rule out that issue, you can (re)run Microsoft's installer for the VC Runtime files:
(B) In the first section of the article -- "Visual Studio 2015, 2017 and 2019" -- download the 64-bit installer.
(C) Run that installer and restart Windows.
Any improvement?
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Вибране рішення
Hi Rick, do you recall what the error was?
Sometimes program installers and uninstallers mess with certain shared Microsoft files, triggering a message related to a missing VCRUNTIME140_1.DLL file. That can cripple Firefox.
To rule out that issue, you can (re)run Microsoft's installer for the VC Runtime files:
(B) In the first section of the article -- "Visual Studio 2015, 2017 and 2019" -- download the 64-bit installer.
(C) Run that installer and restart Windows.
Any improvement?
Hi,
Yes this fixed it! Amazing! I really appreciate your expertise!
Thank you, Rick Edelson