Цей вебсайт матиме обмежену функціональність, доки ми проводимо його обслуговування для поліпшення роботи. Якщо прочитана стаття не розв'язала вашу проблему і ви хочете поставити питання, наша спільнота підтримки з радістю допоможе вам на @FirefoxSupport у Twitter та /r/firefox на Reddit.

Шукати в статтях підтримки

Остерігайтеся нападів зловмисників. Mozilla ніколи не просить вас зателефонувати, надіслати номер телефону у повідомленні або поділитися з кимось особистими даними. Будь ласка, повідомте про підозрілі дії за допомогою меню “Повідомити про зловживання”

Докладніше

Ця тема перенесена в архів. Якщо вам потрібна допомога, запитайте.

metamask crash

more options

Hello, today i installed metamask and set up many accounts. Roughly 10 hours later my metamask just crashed and disappeared from my extension toolbar bar. I restarted firefox to see if the problem would be fixed and the add on was still missing from the toolbar. I went into the add ons and themes settings and it was not installed to my surprise. I selected install and now it doesn't recognize my old wallet. I am certain it is the add on. I have the seed phrase, however from my understanding not all accounts appear when reentering the seed phrase. I am not sure what else to do in order to restore all of my old accounts attache to this seedphrase.

Why is this happening in firefox? Will it happen again if i continue to use firefox with metamask?

Hello, today i installed metamask and set up many accounts. Roughly 10 hours later my metamask just crashed and disappeared from my extension toolbar bar. I restarted firefox to see if the problem would be fixed and the add on was still missing from the toolbar. I went into the add ons and themes settings and it was not installed to my surprise. I selected install and now it doesn't recognize my old wallet. I am certain it is the add on. I have the seed phrase, however from my understanding not all accounts appear when reentering the seed phrase. I am not sure what else to do in order to restore all of my old accounts attache to this seedphrase. Why is this happening in firefox? Will it happen again if i continue to use firefox with metamask?

Усі відповіді (1)

more options

First, use a trusted method to verify that your wallet is not compromised, or take appropriate actions to protect your credentials.

Second, which add-on is/was it? I think this is the most popular one, but there have been rogue add-ons from time to time:

https://addons.mozilla.org/firefox/addon/ether-metamask/