Цей вебсайт матиме обмежену функціональність, доки ми проводимо його обслуговування для поліпшення роботи. Якщо прочитана стаття не розв'язала вашу проблему і ви хочете поставити питання, наша спільнота підтримки з радістю допоможе вам на @FirefoxSupport у Twitter та /r/firefox на Reddit.

Шукати в статтях підтримки

Остерігайтеся нападів зловмисників. Mozilla ніколи не просить вас зателефонувати, надіслати номер телефону у повідомленні або поділитися з кимось особистими даними. Будь ласка, повідомте про підозрілі дії за допомогою меню “Повідомити про зловживання”

Докладніше

Ця тема перенесена в архів. Якщо вам потрібна допомога, запитайте.

Trash file not emptying

  • 3 відповіді
  • 5 мають цю проблему
  • 1 перегляд
  • Остання відповідь від roger.parr

more options

I am fairly sure this problem started post 102.0 update.

It started by my Deleted folder (under Local Folders) suddenly repopulating with about the previous 5 days of deleted emails. My setttings are set to 'empty on exit' and, in any case, I do manually Empty Deleted during the day. I also Compact Folders once per week.

Since then, that problem has recurred (with less emails showing up) I think just once.

However, I have noticed that after 'Empty Deleted' that the size of the Trash file (in my Mail - Local Folders) does not decrease to zero. Not even Compact Folders reduces it to zero. Looking at the contents with a text editor, the Trash file still contains my deleted emails.

If I manually delete both Trash and Trash.msf then on restrating TB the Trash file is set to zero length.

Has anyone any ideas of what to do to solve this? I have search Google with no success.

I am fairly sure this problem started post 102.0 update. It started by my Deleted folder (under Local Folders) suddenly repopulating with about the previous 5 days of deleted emails. My setttings are set to 'empty on exit' and, in any case, I do manually Empty Deleted during the day. I also Compact Folders once per week. Since then, that problem has recurred (with less emails showing up) I think just once. However, I have noticed that after 'Empty Deleted' that the size of the Trash file (in my Mail - Local Folders) does not decrease to zero. Not even Compact Folders reduces it to zero. Looking at the contents with a text editor, the Trash file still contains my deleted emails. If I manually delete both Trash and Trash.msf then on restrating TB the Trash file is set to zero length. Has anyone any ideas of what to do to solve this? I have search Google with no success.

Обране рішення

Since 102.0.2, Thunderbird has been correctly emptying Trash files, both when explicitly requested and on Exit. There has been no mention of this being fixed in the 'What's New', but fingers crossed that it continues to work.

Читати цю відповідь у контексті 👍 1

Усі відповіді (3)

more options

An update.

I updated TB to 102.0.2 and the problems seem to have have been solved - the Trash folder is cleared to zero length.

There is no mention of this problem being fixed in the 'What's New' page.

more options

I spoke too soon! The problem has come back again. If no one has any suggestions, I will raise it as a bug on bugzilla.

more options

Вибране рішення

Since 102.0.2, Thunderbird has been correctly emptying Trash files, both when explicitly requested and on Exit. There has been no mention of this being fixed in the 'What's New', but fingers crossed that it continues to work.