Цей вебсайт матиме обмежену функціональність, доки ми проводимо його обслуговування для поліпшення роботи. Якщо прочитана стаття не розв'язала вашу проблему і ви хочете поставити питання, наша спільнота підтримки з радістю допоможе вам на @FirefoxSupport у Twitter та /r/firefox на Reddit.

Шукати в статтях підтримки

Остерігайтеся нападів зловмисників. Mozilla ніколи не просить вас зателефонувати, надіслати номер телефону у повідомленні або поділитися з кимось особистими даними. Будь ласка, повідомте про підозрілі дії за допомогою меню “Повідомити про зловживання”

Докладніше

Ця тема перенесена в архів. Якщо вам потрібна допомога, запитайте.

How to kill hung download?

  • 3 відповіді
  • 0 мають цю проблему
  • 1 перегляд
  • Остання відповідь від Terry

more options

When I attempt to download a large file, for example this one, Firefox often:

  1. consumes my entire available Internet bandwidth, leaving other applications and devices unable to connect to the Internet, or even to other devices on my LAN.
  2. hangs, i.e. the download doesn't show any progress in the Firefox UI

When I attempt to cancel the download, Firefox does not react. Even if I close Firefox, the download continues to absorb the entire available network capacity. The PC (runniong Windows 10 21H2) can not be shut down normally; I can only stop the process by pressing and holding the PC's power button to effect a hard shutdown. When I restart the PC and restart Firefox, Firefox automatically attempts to resume the failed download, with the same results described above. How can I prevent Firefox from hogging all available network capacity for downloads? How can I terminate hung downloads in a more elegant manner? How can I prevent Firefox from attempting to resume failed downloads the next time I start it? I am currently using Firefox 103.0.2. AFAIK, this is also the latest version at this time.

When I attempt to download a large file, for example [https://cdimage.ubuntu.com/ubuntustudio/releases/22.04.1/release/ubuntustudio-22.04.1-dvd-amd64.iso this one], Firefox often: # consumes my entire available Internet bandwidth, leaving other applications and devices unable to connect to the Internet, or even to other devices on my LAN. # hangs, i.e. the download doesn't show any progress in the Firefox UI When I attempt to cancel the download, Firefox does not react. Even if I close Firefox, the download continues to absorb the entire available network capacity. The PC (runniong Windows 10 21H2) can not be shut down normally; I can only stop the process by pressing and holding the PC's power button to effect a hard shutdown. When I restart the PC and restart Firefox, Firefox automatically attempts to resume the failed download, with the same results described above. How can I prevent Firefox from hogging all available network capacity for downloads? How can I terminate hung downloads in a more elegant manner? How can I prevent Firefox from attempting to resume failed downloads the next time I start it? I am currently using Firefox 103.0.2. AFAIK, this is also the latest version at this time.

Усі відповіді (3)

more options

Just to verify... Linux or Windows? The tags show Linux, but you mention Windows 10.

more options

The problem occurred under Windows, as I stated. I posted here using Firefox 130.0 on Ubuntu because I didn't dare restart Firefox on Windows, for fear of restarting the hung download and crippling my Internet connection.

more options

Creating a new Firefox profile on Windows may avoid the problem. You can do that with Firefox closed.

https://support.mozilla.org/en-US/kb/profile-manager-create-remove-switch-firefox-profiles#w_start-the-profile-manager-when-firefox-is-closed