Цей вебсайт матиме обмежену функціональність, доки ми проводимо його обслуговування для поліпшення роботи. Якщо прочитана стаття не розв'язала вашу проблему і ви хочете поставити питання, наша спільнота підтримки з радістю допоможе вам на @FirefoxSupport у Twitter та /r/firefox на Reddit.

Шукати в статтях підтримки

Остерігайтеся нападів зловмисників. Mozilla ніколи не просить вас зателефонувати, надіслати номер телефону у повідомленні або поділитися з кимось особистими даними. Будь ласка, повідомте про підозрілі дії за допомогою меню “Повідомити про зловживання”

Докладніше

Ця тема перенесена в архів. Якщо вам потрібна допомога, запитайте.

Receiving e-mails

  • 1 відповідь
  • 0 мають цю проблему
  • 12 переглядів
  • Остання відповідь від david

more options

Greetings: This is the third time that I am contacting you about not being able to receive any e-mails. Thunderbird is the only one that I use and haven't been able to receive any new e-mails for the past week or so. You notified me that my account had been compromised or words to that effect, and that I needed to create a new password. I did this(with a bit of difficulty) and still have no new e-mails coming in to this account. I did try to SEND an e-mail out, and at first it stopped me for my NEW password. I gave it, and it then allowed the e-mail to go out just fine. I sent one or two more since then and they too seemed to have worked fine. For some unknown reason though, I STILL am NOT receiving any new e-mails. Can you please help me with this problem? NOTE: As I am STILL NOT able to receive any e-mails, would it be possible for you to send me any possible solution for this problem via my regular USPS mailing address? David Beard [removed address info from public support forum] Thanks much for any help you can supply.

Greetings: This is the third time that I am contacting you about not being able to receive any e-mails. Thunderbird is the only one that I use and haven't been able to receive any new e-mails for the past week or so. You notified me that my account had been compromised or words to that effect, and that I needed to create a new password. I did this(with a bit of difficulty) and still have no new e-mails coming in to this account. I did try to SEND an e-mail out, and at first it stopped me for my NEW password. I gave it, and it then allowed the e-mail to go out just fine. I sent one or two more since then and they too seemed to have worked fine. For some unknown reason though, I STILL am NOT receiving any new e-mails. Can you please help me with this problem? NOTE: As I am STILL NOT able to receive any e-mails, would it be possible for you to send me any possible solution for this problem via my regular USPS mailing address? David Beard [removed address info from public support forum] Thanks much for any help you can supply.

Змінено James

Усі відповіді (1)

more options

Are you receiving error messages? If so, please share the complete message.