Цей вебсайт матиме обмежену функціональність, доки ми проводимо його обслуговування для поліпшення роботи. Якщо прочитана стаття не розв'язала вашу проблему і ви хочете поставити питання, наша спільнота підтримки з радістю допоможе вам на @FirefoxSupport у Twitter та /r/firefox на Reddit.

Avatar for Username

Шукати в статтях підтримки

Остерігайтеся нападів зловмисників. Mozilla ніколи не просить вас зателефонувати, надіслати номер телефону у повідомленні або поділитися з кимось особистими даними. Будь ласка, повідомте про підозрілі дії за допомогою меню “Повідомити про зловживання”

Докладніше

Ця тема перенесена в архів. Якщо вам потрібна допомога, запитайте.

Foxfire 4.0 will not let me do my banking on line I try and sign on and the browser will not let my pass word be sent

  • 1 відповідь
  • 3 мають цю проблему
  • 17 переглядів
  • Остання відповідь від cor-el

wayneslife
wayneslife
more options

I have been put in panic not being able to do my banking on line I have had to find another browser that will let me do my pay bills on line And save my passwords and be able to fill them in when I enter a secure web site 4.0 will not do that I even have put in a pass word to use to get access to those pass words And still no hope just a blank when I go to that web site Chase bank has it so you have to enter your passwords But coupon web sites do not but 4.0 does not have the passwords entered when I go to them and sign on It is back to the old days of DOS having to have a note book of where is that program at on the hard drive days

I have been put in panic not being able to do my banking on line I have had to find another browser that will let me do my pay bills on line And save my passwords and be able to fill them in when I enter a secure web site 4.0 will not do that I even have put in a pass word to use to get access to those pass words And still no hope just a blank when I go to that web site Chase bank has it so you have to enter your passwords But coupon web sites do not but 4.0 does not have the passwords entered when I go to them and sign on It is back to the old days of DOS having to have a note book of where is that program at on the hard drive days

Усі відповіді (1)

cor-el
cor-el
  • Moderator
  • Top 10 Contributor
more options

This issue can be caused by corrupted cookies.

Clear the cache and the cookies from sites that cause problems.

"Clear the Cache":

  • Firefox > Preferences > Advanced > Network > Offline Storage (Cache): "Clear Now"

"Remove the Cookies" from sites causing problems:

  • Firefox > Preferences > Privacy > Cookies: "Show Cookies"

If clearing the cookies doesn't help then it is possible that the file cookies.sqlite that stores the cookies is corrupted.

Rename (or delete) cookies.sqlite (cookies.sqlite.old) and delete cookies.sqlite-journal and cookies.txt, if they exist, in the Profile Folder in case the file cookies.sqlite got corrupted.