Цей вебсайт матиме обмежену функціональність, доки ми проводимо його обслуговування для поліпшення роботи. Якщо прочитана стаття не розв'язала вашу проблему і ви хочете поставити питання, наша спільнота підтримки з радістю допоможе вам на @FirefoxSupport у Twitter та /r/firefox на Reddit.

Шукати в статтях підтримки

Остерігайтеся нападів зловмисників. Mozilla ніколи не просить вас зателефонувати, надіслати номер телефону у повідомленні або поділитися з кимось особистими даними. Будь ласка, повідомте про підозрілі дії за допомогою меню “Повідомити про зловживання”

Докладніше

Ця тема перенесена в архів. Якщо вам потрібна допомога, запитайте.

the FAFSA website keeps telling me "An Incompatible Browser Has Been Detected".

  • 2 відповіді
  • 344 мають цю проблему
  • 20 переглядів
  • Остання відповідь від tkdalglish

more options

I keep getting sent to the "An Incompatible Browser Has Been Detected" page!

I keep getting sent to the "An Incompatible Browser Has Been Detected" page!

Обране рішення

Install Firefox Portable 3.6.18 to your hard drive for that website, and continue to use 5.0 for everything else.

http://portableapps.com/apps/internet/firefox_portable/localization#legacy36

Читати цю відповідь у контексті 👍 2

Усі відповіді (2)

more options

Вибране рішення

Install Firefox Portable 3.6.18 to your hard drive for that website, and continue to use 5.0 for everything else.

http://portableapps.com/apps/internet/firefox_portable/localization#legacy36

more options

From a technical support, my comment won't help. From a political (yup, that's what I said) standpoint my comment should help.

I had the latest (as of Jan. 15, 2012 or so) version of Firefox on my iMac, running the most recent OS, when I telephoned FAFSA at the U.S. Department of Education in Wash., D.C. to report I had been told I had an incompatible browser, and to ask for help. After some discussion, the tech guy referred me to his supervisor.

I explained the incompatible browser problem, in detail to her. After a lot of back and forth, and some rigorous questioning on my part, she said that the US Dept. of Ed. is aware of the problem, that nationally they have had problems. She said that the Dept. of Education hasn't re-certified acceptable browsers for about two years or so. I was incredulous, and asked why the Department was subjecting probably thousands of people trying to fill out college financial aid applications to this sort of difficulty. She said they wete aware of this.

I then got a bit wise-ass. I said this was a news story, that I was a reporter (I am), and said that although I was a parent trying to help by kid, I was now going to write a story about this. She absolutely freaked out and hung up on me.

I went elsewhere than my home to get the FAFSA form completed.