Цей вебсайт матиме обмежену функціональність, доки ми проводимо його обслуговування для поліпшення роботи. Якщо прочитана стаття не розв'язала вашу проблему і ви хочете поставити питання, наша спільнота підтримки з радістю допоможе вам на @FirefoxSupport у Twitter та /r/firefox на Reddit.

Шукати в статтях підтримки

Остерігайтеся нападів зловмисників. Mozilla ніколи не просить вас зателефонувати, надіслати номер телефону у повідомленні або поділитися з кимось особистими даними. Будь ласка, повідомте про підозрілі дії за допомогою меню “Повідомити про зловживання”

Докладніше

Ця тема перенесена в архів. Якщо вам потрібна допомога, запитайте.

i cant download adobe flashplayer 10.3 its only 50% says i need to disable firefox to finish download I dont know how this firefox is new too me I cant play my games on facebook without flashplayer

  • 1 відповідь
  • 31 має цю проблему
  • 5 переглядів
  • Остання відповідь від SibbySibness

more options

I need help downloading adobe flash player 10.3 I have an HP Pavilion dv7 with windows 7 I just had a new hard drive put in today the other one was bad. installed mozilla firefox brother in law did said it was good to have well I am getting aggrivated to where I cant play games on my facebook account or anywhere on my computer now because I need this update of flash player help

I need help downloading adobe flash player 10.3 I have an HP Pavilion dv7 with windows 7 I just had a new hard drive put in today the other one was bad. installed mozilla firefox brother in law did said it was good to have well I am getting aggrivated to where I cant play games on my facebook account or anywhere on my computer now because I need this update of flash player help

Усі відповіді (1)

more options

If it's saying that you need to close firefox before you can continue, do this:

  1. Hit Ctrl-Alt-Del
  2. Click Task Manager
  3. After this, you'll want to left click on the process which says "firefox.exe".
  4. You'll also want to close ANYTHING that says "plugin-container.exe", as this is what holds firefox's plug in's and is part of it.

If what you've said above is true and it's complaining that you need to close firefox first, then this is all you have to do.

Alternatively, if you can't find task manager, simply restart your computer; Firefox doesn't boot on start.

You can also make sure that ALL windows are closed from Firefox, including the download window. Any of the above should fix your problem.

I also noticed you stated you're using firefox 5.0. The most recent version is 6.0. You can go to http://www.mozilla.com/en-US/firefox/new/ to download the newest version.

Змінено SibbySibness