Цей вебсайт матиме обмежену функціональність, доки ми проводимо його обслуговування для поліпшення роботи. Якщо прочитана стаття не розв'язала вашу проблему і ви хочете поставити питання, наша спільнота підтримки з радістю допоможе вам на @FirefoxSupport у Twitter та /r/firefox на Reddit.

Шукати в статтях підтримки

Остерігайтеся нападів зловмисників. Mozilla ніколи не просить вас зателефонувати, надіслати номер телефону у повідомленні або поділитися з кимось особистими даними. Будь ласка, повідомте про підозрілі дії за допомогою меню “Повідомити про зловживання”

Докладніше

Ця тема перенесена в архів. Якщо вам потрібна допомога, запитайте.

Why won't captcha images display?

  • 3 відповіді
  • 6 мають цю проблему
  • 15 переглядів
  • Остання відповідь від removals24

more options

I have been trying to fix this problem now for over a month and cannot come up with a solution. I have already restarted firefox in safe mode with add-ons disabled. I also reset default settings in firefox. I also uninstalled and reinstalled firefox. I disabled my firewall and antivirus protection. This issue is happening on multiple websites, anytime I encounter a captcha image, it appears blank, just a white space. This is also happening in Internet Explorer. I'm having multiple issues with my computer and have been trying to register at bleepingcomputer.com but they require a captcha to register. I can't fix any of the problems without these captcha images displaying. I have read through multiple posts in these forums about this exact issue and none of the "solutions" have worked.

I have been trying to fix this problem now for over a month and cannot come up with a solution. I have already restarted firefox in safe mode with add-ons disabled. I also reset default settings in firefox. I also uninstalled and reinstalled firefox. I disabled my firewall and antivirus protection. This issue is happening on multiple websites, anytime I encounter a captcha image, it appears blank, just a white space. This is also happening in Internet Explorer. I'm having multiple issues with my computer and have been trying to register at bleepingcomputer.com but they require a captcha to register. I can't fix any of the problems without these captcha images displaying. I have read through multiple posts in these forums about this exact issue and none of the "solutions" have worked.

Усі відповіді (3)

more options

Do the control buttons such as reload and audible appear, or just nothing where the controls should be?

Can you tell whether the images are Recaptcha images hosted by Google? Just wondering whether there is a pattern based on the source of the images. [Edit: The CAPTCHA on bleepingcomputer is a Google Recaptcha.]

I wonder whether SSL could be an issue, since CAPTCHAs might be transmitted and submitted over a secure connection. Have you noticed any problems with secure sites in general? [Edit: The CAPTCHA on bleepingcomputer does not appear to use a secure connection.]

As you can see, I have more questions than answers.

Змінено jscher2000 - Support Volunteer

more options

Did you check your security software (firewall, anti-virus) to make sure that they aren't blocking the CAPTCHA images?

more options

moderator deleted incorrect information that might mislead other users - https://support.mozilla.com/en-US/kb/Forum+and+chat+rules+and+guidelines


moderator removed spam link
Forum rules and guidelines

Змінено the-edmeister