Цей вебсайт матиме обмежену функціональність, доки ми проводимо його обслуговування для поліпшення роботи. Якщо прочитана стаття не розв'язала вашу проблему і ви хочете поставити питання, наша спільнота підтримки з радістю допоможе вам на @FirefoxSupport у Twitter та /r/firefox на Reddit.

Шукати в статтях підтримки

Остерігайтеся нападів зловмисників. Mozilla ніколи не просить вас зателефонувати, надіслати номер телефону у повідомленні або поділитися з кимось особистими даними. Будь ласка, повідомте про підозрілі дії за допомогою меню “Повідомити про зловживання”

Докладніше

Ця тема перенесена в архів. Якщо вам потрібна допомога, запитайте.

Firefox Mobile sync gives me "Recovery Key incorrect. Please try again."

  • 3 відповіді
  • 4 мають цю проблему
  • 1 перегляд
  • Остання відповідь від ossman

more options

This is a continuation of this issue, that was closed without a resolution:

http://support.mozilla.org/en-US/questions/931089

I'm using a custom sync server, and getting "Recovery Key incorrect. Please try again." whenever I click "Connect". The sync log that exists in the desktop version of Firefox is not present in the mobile version, so I have no idea how to debug this further on my own.

This is a continuation of this issue, that was closed without a resolution: http://support.mozilla.org/en-US/questions/931089 I'm using a custom sync server, and getting "Recovery Key incorrect. Please try again." whenever I click "Connect". The sync log that exists in the desktop version of Firefox is not present in the mobile version, so I have no idea how to debug this further on my own.

Обране рішення

Ok, I think I've figured it out. There is a bug/feature disparity in Firefox mobile compared to the desktop version.

The mobile version will only accept the more modern "friendly encoded" AES keys. The desktop version however, will accept any old string you give it (which it then turns into a key using some magic).

There is a way around it though. If you have a desktop version of firefox, you can get at the massaged version of the sync key. Just set up sync with your passphrase. Then go into Prefernces->Sync->Manage Account->My Recovery Key. There's a version of your key that Firefox mobile will accept.

Unfortunately it is now crapping out on some other bug and refusing to accept the server URL. God this thing is buggy...

Читати цю відповідь у контексті 👍 0

Усі відповіді (3)

more options

Doesn't it work with the (4x3) 12-character code to pair a device?

You need to have a desktop version of Firefox running at the same time to make this work.

more options

No, that method only works for Mozilla's own servers, not when you're running a custom one. For a custom server you have to enter the basic username/password/key.

more options

Вибране рішення

Ok, I think I've figured it out. There is a bug/feature disparity in Firefox mobile compared to the desktop version.

The mobile version will only accept the more modern "friendly encoded" AES keys. The desktop version however, will accept any old string you give it (which it then turns into a key using some magic).

There is a way around it though. If you have a desktop version of firefox, you can get at the massaged version of the sync key. Just set up sync with your passphrase. Then go into Prefernces->Sync->Manage Account->My Recovery Key. There's a version of your key that Firefox mobile will accept.

Unfortunately it is now crapping out on some other bug and refusing to accept the server URL. God this thing is buggy...