Needed to find a solution to the Firefox Mobile Synching problem and tried to log in to my Mozilla Support account (https://support.mozilla.org/en-US). It would not accept my password that worked before saying that "Accounts created before December 2010 may have issues logging in. Please reset your password below. " Okay, tried to reset password and got this: "We've sent an email to any account using this address. Please follow the link in the email to reset your password." However, no email arrived, after two days and about a dozen of attempts!!!!!! At the same time, I could easily get an email confirmation of my ID and verification that account is active. The only problem is with receiving an email that resets the password. So, I had to create a new account with a temporary email to use Support - it would not allow me to use my main email address, because "it is used by another account". Thus, my old account is completely locked, and I can not use my email address for a new one. This is not only my problem - I saw other people running into the same trouble. It needs to be fixed soon. At the very least, I need somebody with ADMIN privileges to resend me an email for password reset or delete my old account altogether, so I can use my email again. My old user ID is: TPN49. Thanks.