Цей вебсайт матиме обмежену функціональність, доки ми проводимо його обслуговування для поліпшення роботи. Якщо прочитана стаття не розв'язала вашу проблему і ви хочете поставити питання, наша спільнота підтримки з радістю допоможе вам на @FirefoxSupport у Twitter та /r/firefox на Reddit.

Avatar for Username

Шукати в статтях підтримки

Остерігайтеся нападів зловмисників. Mozilla ніколи не просить вас зателефонувати, надіслати номер телефону у повідомленні або поділитися з кимось особистими даними. Будь ласка, повідомте про підозрілі дії за допомогою меню “Повідомити про зловживання”

Докладніше

Ця тема перенесена в архів. Якщо вам потрібна допомога, запитайте.

Flash wont run in Firefox, screen shows up saying it has crashed, seems like it starts and then immediately crashes and I cannot watch any videos on any site

  • 4 відповіді
  • 2 мають цю проблему
  • 3 перегляди
  • Остання відповідь від kobe

kennedy76ca
kennedy76ca
more options

I just dont know what to do, I have uninstalled and resinstalled flash like 50 times and its like it just starts and crashes immediately and I cannot play any videos, Works fine in Chrome but Firefox, just crashes out. I tried disabling all the add-ons and that didnt finx the problem, Its installed and shows active but its like firefox isnt recongnixing it

I just dont know what to do, I have uninstalled and resinstalled flash like 50 times and its like it just starts and crashes immediately and I cannot play any videos, Works fine in Chrome but Firefox, just crashes out. I tried disabling all the add-ons and that didnt finx the problem, Its installed and shows active but its like firefox isnt recongnixing it

Усі відповіді (4)

cor-el
cor-el
  • Moderator
  • Top 10 Contributor
more options

You can check for problems with current Flash plugin versions and try these:

  • disable a possible RealPlayer Browser Record Plugin extension for Firefox and update the RealPlayer if installed
  • disable protected mode in the Flash plugin (Flash 11.3+ on Windows Vista and later)
  • disable hardware acceleration in the Flash plugin
kennedy76ca
kennedy76ca Власник питання
more options

Yeah I tried all those things and nothing seems to correct it.

Just cant figure last attempt at disabling protected mode but it is all jargon to me, to create a line of Protected Mode = 0.

I entered that file and got to the folder and clicked on it but woulnt let me add the line of text Protected Mode = 0.

Just seems like I may need to delete firefox completely with preferences and everythign and see if it works....Just so frustrated since it ran an update on FF to Version 25. and I have Flash 11.9 and tried 11.7 and say problem.

It says Flash has crashed when I go to any website so I hit reload and same screen comes up saying flash has crashed so it seems like it is starting and crashing instantly

cor-el
cor-el
  • Moderator
  • Top 10 Contributor
more options

You may need to copy the mms.cfg file to the desktop if you can't save the changes.

  • (Windows 64bit) C:\Windows\SysWOW64\Macromed\Flash
  • (Windows 32bit) C:\Windows\System32\Macromed\Flash
kobe
kobe
more options

Could you post some submitted crash reports?

  1. Enter about:crashes in the Firefox address bar and press Enter. A Submitted Crash Reports list will appear, similar to the one shown below.
  2. Copy the 5 most recent Report IDs that start with bp- and paste them into your response here.

SubmittedCrashReports-Win7

Thank you for your help!

More information and further troubleshooting steps can be found in the Adobe Flash plugin has crashed - Prevent it from happening again article.

Note that Mozilla is developing its own Flash player named Shumway expected to replace Adobe Flash (v28/29).