Join the AMA (Ask Me Anything) with the Firefox leadership team to celebrate Firefox 20th anniversary and discuss Firefox’s future on Mozilla Connect. Mark your calendar on Thursday, November 14, 18:00 - 20:00 UTC!

Цей вебсайт матиме обмежену функціональність, доки ми проводимо його обслуговування для поліпшення роботи. Якщо прочитана стаття не розв'язала вашу проблему і ви хочете поставити питання, наша спільнота підтримки з радістю допоможе вам на @FirefoxSupport у Twitter та /r/firefox на Reddit.

Шукати в статтях підтримки

Остерігайтеся нападів зловмисників. Mozilla ніколи не просить вас зателефонувати, надіслати номер телефону у повідомленні або поділитися з кимось особистими даними. Будь ласка, повідомте про підозрілі дії за допомогою меню “Повідомити про зловживання”

Докладніше

Ця тема перенесена в архів. Якщо вам потрібна допомога, запитайте.

File I downloaded then saved is now gone.

  • 1 відповідь
  • 19 мають цю проблему
  • 1 перегляд
  • Остання відповідь від Gingerbread Man

more options

I downloaded a word document yesterday. When I was prompted to save it or open it, I chose to just open it. I then made some changes to the word document, and clicked "save". Today I was looking for the word document, but couldn't find it. When I open Firefox's download menu, the option to open it or open its containing folder is grayed out.

What I'm very confused by is the fact that when I clicked "save" in MS Word yesterday when I finished editing the document, MS Word saved the file. Normally, when I "open" a word document directly from Firefox (as opposed to saving it to a specified location), if I edit the document and then click "save", MS Word will direct me to the "Save As" menu where I choose a folder to save the document in. This time, MS Word saved the file as if it were a file I had downloaded. So I had no idea that the file was not in a secure location (probably was in a temporary download folder).

The changes I made to the document were extremely important and I'm very very disappointed that I've lost the file. Is there anywhere it could be? How can I prevent this from happening in the future (other than saving the file directly from Firefox)?

Thanks

I downloaded a word document yesterday. When I was prompted to save it or open it, I chose to just open it. I then made some changes to the word document, and clicked "save". Today I was looking for the word document, but couldn't find it. When I open Firefox's download menu, the option to open it or open its containing folder is grayed out. What I'm very confused by is the fact that when I clicked "save" in MS Word yesterday when I finished editing the document, MS Word saved the file. Normally, when I "open" a word document directly from Firefox (as opposed to saving it to a specified location), if I edit the document and then click "save", MS Word will direct me to the "Save As" menu where I choose a folder to save the document in. This time, MS Word saved the file as if it were a file I had downloaded. So I had no idea that the file was not in a secure location (probably was in a temporary download folder). The changes I made to the document were extremely important and I'm very very disappointed that I've lost the file. Is there anywhere it could be? How can I prevent this from happening in the future (other than saving the file directly from Firefox)? Thanks

Обране рішення

When you choose "Open" in a download prompt window, the file ends up in the temp folder. Once Firefox is closed, the file is deleted. The "Open Containing Folder" option is grayed out because the file no longer exists. You can verify that it's gone by trying to open it from Word's list of recently opened files.

You can try an undelete utility to recover the file.

In the future, if you want to keep a file, either choose to save it when prompted by Firefox, or choose either Save As or Save Copy As after you've opened it in the associated application.

Читати цю відповідь у контексті 👍 0

Усі відповіді (1)

more options

Вибране рішення

When you choose "Open" in a download prompt window, the file ends up in the temp folder. Once Firefox is closed, the file is deleted. The "Open Containing Folder" option is grayed out because the file no longer exists. You can verify that it's gone by trying to open it from Word's list of recently opened files.

You can try an undelete utility to recover the file.

In the future, if you want to keep a file, either choose to save it when prompted by Firefox, or choose either Save As or Save Copy As after you've opened it in the associated application.