Mozilla VPN is currently experiencing an outage. Our team is actively working to resolve the issue. Please check the status page for real-time updates. Thank you for your patience.

Цей вебсайт матиме обмежену функціональність, доки ми проводимо його обслуговування для поліпшення роботи. Якщо прочитана стаття не розв'язала вашу проблему і ви хочете поставити питання, наша спільнота підтримки з радістю допоможе вам на @FirefoxSupport у Twitter та /r/firefox на Reddit.

Шукати в статтях підтримки

Остерігайтеся нападів зловмисників. Mozilla ніколи не просить вас зателефонувати, надіслати номер телефону у повідомленні або поділитися з кимось особистими даними. Будь ласка, повідомте про підозрілі дії за допомогою меню “Повідомити про зловживання”

Докладніше

Ця тема перенесена в архів. Якщо вам потрібна допомога, запитайте.

How do I remove RRSavings from my browser or computer

  • 1 відповідь
  • 4 мають цю проблему
  • 1 перегляд
  • Остання відповідь від philipp

more options

I have removed the program from my computer but there are now more ads than there were before. RRSavings keeps telling me to remove it from the programs but that has been done. A computer "Search" provides nothing. Malware scans provide nothing. Virus scans provide nothing. These ads are all over my Internet experience and now unrequested pages open their own tabs showing something for sale. Audio ads open up on other opened tabs and start pitching some stupid audio thing. It is driving me nuts.

I have exhausted my ability to find this program or to stop it.

I have removed the program from my computer but there are now more ads than there were before. RRSavings keeps telling me to remove it from the programs but that has been done. A computer "Search" provides nothing. Malware scans provide nothing. Virus scans provide nothing. These ads are all over my Internet experience and now unrequested pages open their own tabs showing something for sale. Audio ads open up on other opened tabs and start pitching some stupid audio thing. It is driving me nuts. I have exhausted my ability to find this program or to stop it.

Усі відповіді (1)

more options

hello leeblackm3, please try all these steps:

  1. reset firefox (this will keep your bookmarks and passwords)
  2. afterwards go to the firefox menu New Fx Menu > addons > extensions and in case there are still extensions listed there, disable them.
  3. finally run a full scan of your system with different security tools like the free version of malwarebytes and adwcleaner to make sure that adware isn't present in other places of your system as well.

Troubleshoot Firefox issues caused by malware