Join the AMA (Ask Me Anything) with the Firefox leadership team to celebrate Firefox 20th anniversary and discuss Firefox’s future on Mozilla Connect. Mark your calendar on Thursday, November 14, 18:00 - 20:00 UTC!

This site will have limited functionality while we undergo maintenance to improve your experience. If an article doesn't solve your issue and you want to ask a question, we have our support community waiting to help you at @FirefoxSupport on Twitter and/r/firefox on Reddit.

Avatar for Username

تلاش سپورٹ

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

مزید سیکھیں

اس تھریڈ کو آرکائیوکیا گیا تھا۔ اگر آپ کو مدد کی ضرورت ہو تو براہ مہربانی نیا سوال پوچھیں۔

Firefox does not shut down properly upon exit

  • 2 جواب دیں
  • 41 میں یہ مسئلہ ہے
  • 1 دیکھیں
  • آخری جواب بذریعہ FredMcD

tjhoover5272
tjhoover5272
more options

Firefox 29.0.1 does not always close properly upon exit. It will occasionally hang (4 or 5 times a day) and the process stays in memory. I have to go to the Windows Task Manager in order to kill the process and restart Firefox. Also, page load times seem to have noticeably increased from the previous version.

Here is some relevant system info: OS Name Microsoft Windows 7 Professional Version 6.1.7601 Service Pack 1 Build 7601 OS Manufacturer Microsoft Corporation System Manufacturer INTEL System Model DZ77GA System Type x64-based PC Processor Intel(R) Core(TM) i7-3770K CPU @ 3.50GHz, 3501 Mhz, 4 Core(s), 8 Logical Processor(s) BIOS Version/Date Intel Corp. GAZ7711H.86A.0063.2013.0129.1913, 1/29/2013 SMBIOS Version 2.7 Windows Directory C:\Windows System Directory C:\Windows\system32 Boot Device \Device\HarddiskVolume1 Hardware Abstraction Layer Version = "6.1.7601.17514" Installed Physical Memory (RAM) 8.00 GB Total Physical Memory 7.97 GB Available Physical Memory 6.09 GB Total Virtual Memory 15.9 GB Available Virtual Memory 13.8 GB Page File Space 7.97 GB Page File C:\pagefile.sys

Here are the extensions (All are latest versions) I am running: Adblock Plus Better Privacy Download Helper Flagfox Flashblock Foxclocks Ghostery Image Zoom Noia Fox options NoScript Theme font and size changer Appearance: Noia Fox

Firefox 29.0.1 does not always close properly upon exit. It will occasionally hang (4 or 5 times a day) and the process stays in memory. I have to go to the Windows Task Manager in order to kill the process and restart Firefox. Also, page load times seem to have noticeably increased from the previous version. Here is some relevant system info: OS Name Microsoft Windows 7 Professional Version 6.1.7601 Service Pack 1 Build 7601 OS Manufacturer Microsoft Corporation System Manufacturer INTEL System Model DZ77GA System Type x64-based PC Processor Intel(R) Core(TM) i7-3770K CPU @ 3.50GHz, 3501 Mhz, 4 Core(s), 8 Logical Processor(s) BIOS Version/Date Intel Corp. GAZ7711H.86A.0063.2013.0129.1913, 1/29/2013 SMBIOS Version 2.7 Windows Directory C:\Windows System Directory C:\Windows\system32 Boot Device \Device\HarddiskVolume1 Hardware Abstraction Layer Version = "6.1.7601.17514" Installed Physical Memory (RAM) 8.00 GB Total Physical Memory 7.97 GB Available Physical Memory 6.09 GB Total Virtual Memory 15.9 GB Available Virtual Memory 13.8 GB Page File Space 7.97 GB Page File C:\pagefile.sys Here are the extensions (All are latest versions) I am running: Adblock Plus Better Privacy Download Helper Flagfox Flashblock Foxclocks Ghostery Image Zoom Noia Fox options NoScript Theme font and size changer Appearance: Noia Fox

منتخب شدہ حل

hello tjhoover5272 , unfortunately this is currently a bug in the current firefox version when you have set your history to be cleared at firefox shutdown (in the privacy section of the firefox options) - that is investigated and in the process of getting fixed by mozilla's developers with a high priority.

اس جواب کو سیاق و سباق میں پڑھیں 👍 21

تمام جوابات (2)

philipp
philipp
  • Moderator
more options

منتخب شدہ حل

hello tjhoover5272 , unfortunately this is currently a bug in the current firefox version when you have set your history to be cleared at firefox shutdown (in the privacy section of the firefox options) - that is investigated and in the process of getting fixed by mozilla's developers with a high priority.

FredMcD
FredMcD
more options

https://support.mozilla.org/questions/997866?esab=a&s=&r=1&as=s
This is not a cure but will make it easier if Firefox locks up.