This site will have limited functionality while we undergo maintenance to improve your experience. If an article doesn't solve your issue and you want to ask a question, we have our support community waiting to help you at @FirefoxSupport on Twitter and/r/firefox on Reddit.

تلاش سپورٹ

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

مزید سیکھیں

I can't connect to facebook or youtube

  • 2 جواب دیں
  • 4 میں یہ مسئلہ ہے
  • 10 دیکھیں
  • آخری جواب بذریعہ FredMcD

more options

when i try to connect to facebook or youtube or gmail i redirected to a page that say that my flash player is outof date and i need to update it but when i click on updat my antivirus say it's virus what can i do to fix it

when i try to connect to facebook or youtube or gmail i redirected to a page that say that my flash player is outof date and i need to update it but when i click on updat my antivirus say it's virus what can i do to fix it

تمام جوابات (2)

more options

Whenever you get a message / popup that software / files need to be updated,

DO NOT USE ANY OF THE PROVIDED LINKS.

While this may be a legitimate message, it could also be Malware or a Virus. Any time you want or need to check for upgrades, go to the web site of the True Owner of the program in question. For example, to check out Firefox, go to Mozilla.org. {web link}

You can sent a report to The FBI via their web site Internet Crime Complaint Center (IC3) {web link}

You can also report such a site at; Google Report Phishing Page {web link} which is the same when done while on site by going to Help > Report Web Forgery

Help us safeguard Mozilla’s trademarks by reporting misuse {web link}

more options

It could be the work of one of your add-ons, or even add / mal-ware. Look thru your add-ons list and make sure you know what each one is there for. Also, check the programs that are on your computer Windows > Start > Control Panel > Uninstall Programs. Go thru the list and use a web search to check any that you don't know what they are.

Troubleshoot Firefox Issues Caused By Malware {web link}