This site will have limited functionality while we undergo maintenance to improve your experience. If an article doesn't solve your issue and you want to ask a question, we have our support community waiting to help you at @FirefoxSupport on Twitter and/r/firefox on Reddit.

Avatar for Username

تلاش سپورٹ

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

مزید سیکھیں

اس تھریڈ کو آرکائیوکیا گیا تھا۔ اگر آپ کو مدد کی ضرورت ہو تو براہ مہربانی نیا سوال پوچھیں۔

I'm unable to get into my Outlook account as FF automatically loads another account which is not the primary account

  • 2 جواب دیں
  • 1 میں یہ مسئلہ ہے
  • 4 دیکھیں
  • آخری جواب بذریعہ the-edmeister

terridelaware
terridelaware
more options

I had a Hotmail account which MS has moved to an Outlook account. This account has a different username than my firstlastname. However, whenever I open Outlook; Hotmail or Windows Live, FF automatically defaults to firstlastname@Outlook.com, so that I can't access my real Outlook account. If I can't figure out how to change this default URL, I will have to (gasp!) move back to IE 11 which does let me access this other Outlook account.

I had a Hotmail account which MS has moved to an Outlook account. This account has a different username than my firstlastname. However, whenever I open Outlook; Hotmail or Windows Live, FF automatically defaults to firstlastname@Outlook.com, so that I can't access my real Outlook account. If I can't figure out how to change this default URL, I will have to (gasp!) move back to IE 11 which does let me access this other Outlook account.

تمام جوابات (2)

vanik84
vanik84
more options

Check the Mailto setting: Tools > Options > Applications : Mailto

and in the action tab select your account

the-edmeister
the-edmeister
  • Moderator
more options

First, clear your cookies for outlook.com. Then restart Firefox and go to outlook.com. Login to the preferred account, and if that is the only outlook that you want to use in the future use the "Remember Me" feature if you are asked.

https://support.mozilla.org/en-US/kb/delete-cookies-remove-info-websites-stored