This site will have limited functionality while we undergo maintenance to improve your experience. If an article doesn't solve your issue and you want to ask a question, we have our support community waiting to help you at @FirefoxSupport on Twitter and/r/firefox on Reddit.

تلاش سپورٹ

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

مزید سیکھیں

how to make sure no one is using our email but us

  • 2 جواب دیں
  • 1 میں یہ مسئلہ ہے
  • 5 دیکھیں
  • آخری جواب بذریعہ kenandleeann

more options

hello .we currently purchased our business from angie and rob ditzler ...we currently receive her emails and ours ...being that she used the same email we currently have for our business .how can we continue to use sales at stonycreekwhitetails dot com without anyone else being attached to our email . thank you so much leeann landis

hello .we currently purchased our business from angie and rob ditzler ...we currently receive her emails and ours ...being that she used the same email we currently have for our business .how can we continue to use sales at stonycreekwhitetails dot com without anyone else being attached to our email . thank you so much leeann landis

James کی جانب سے میں ترمیمکی گئ

منتخب شدہ حل

You need to sort this out with the previous owners of the address and whoever provides it to you. It sounds as if the previous owner hasn't relinquished the email account. You can probably change its password to stop the previous owner from using the email account/address, but you can't stop people emailing to it. If the Ditzlers (Who are they? Why do you think we should know them?) have stopped using an address then it's up to them to notify their correspondents of a new address.

An email address is unique; it can only resolve to one account. If you think this address has been sold to you and the previous owners think it's still theirs, then you need to resolve that between you. You can't both use the same address and expect privacy.

Thunderbird is just an email client. It just fetches what arrives in your Inbox. It has no say in who owns an account.

اس جواب کو سیاق و سباق میں پڑھیں 👍 0

تمام جوابات (2)

more options

منتخب شدہ حل

You need to sort this out with the previous owners of the address and whoever provides it to you. It sounds as if the previous owner hasn't relinquished the email account. You can probably change its password to stop the previous owner from using the email account/address, but you can't stop people emailing to it. If the Ditzlers (Who are they? Why do you think we should know them?) have stopped using an address then it's up to them to notify their correspondents of a new address.

An email address is unique; it can only resolve to one account. If you think this address has been sold to you and the previous owners think it's still theirs, then you need to resolve that between you. You can't both use the same address and expect privacy.

Thunderbird is just an email client. It just fetches what arrives in your Inbox. It has no say in who owns an account.

more options

ok thank you for your help