Join the Mozilla’s Test Days event from Dec 2–8 to test the new Firefox address bar on Firefox Beta 134 and get a chance to win Mozilla swag vouchers! 🎁

This site will have limited functionality while we undergo maintenance to improve your experience. If an article doesn't solve your issue and you want to ask a question, we have our support community waiting to help you at @FirefoxSupport on Twitter and/r/firefox on Reddit.

Avatar for Username

تلاش سپورٹ

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

مزید سیکھیں

اس تھریڈ کو آرکائیوکیا گیا تھا۔ اگر آپ کو مدد کی ضرورت ہو تو براہ مہربانی نیا سوال پوچھیں۔

i have lost my bookmarks while changing DC-server. What can be done to retrieve?

  • 2 جواب دیں
  • 1 میں یہ مسئلہ ہے
  • 1 دیکھیں
  • آخری جواب بذریعہ cor-el

klmtech
klmtech
more options

I have 2 issues.

  1. 1 I have a small home network with a domain controller which crashed. Now when launching FF, my bookmarks have disappeared.
  1. 2 I copied over the profiles folder and FF locked up. "Firefox is already running, but is not responding. To open a new window, you must first close the existing Firefox process, or restart your system." I've rebooted, changed properties to not be read-only, un-installed/re-installed all to no avail.

Is there any hope of recovering my bookmarks and getting FF back up and running?

Thanks in advance ! Ken

I have 2 issues. #1 I have a small home network with a domain controller which crashed. Now when launching FF, my bookmarks have disappeared. #2 I copied over the profiles folder and FF locked up. "Firefox is already running, but is not responding. To open a new window, you must first close the existing Firefox process, or restart your system." I've rebooted, changed properties to not be read-only, un-installed/re-installed all to no avail. Is there any hope of recovering my bookmarks and getting FF back up and running? Thanks in advance ! Ken

تمام جوابات (2)

the-edmeister
the-edmeister
  • Moderator
more options

Make sure that Firefox isn't hung in Processes. Then inspect that Profile for a parent.lock file. If you find that file, delete it

cor-el
cor-el
  • Moderator
  • Top 10 Contributor
more options

You can restore the bookmarks from a JSON backup in the bookmarkbackups folder.

Best is to only copy the files (personal data) that you need. That could include all SQLite files and key3.db and logins.json for passwords and cert8.db (intermediate certificates) and other .json files and .js files like sessionstore.js for the tabs and windows.