This site will have limited functionality while we undergo maintenance to improve your experience. If an article doesn't solve your issue and you want to ask a question, we have our support community waiting to help you at @FirefoxSupport on Twitter and/r/firefox on Reddit.

تلاش سپورٹ

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

مزید سیکھیں

Receiving error message: "Firefox is unable to determine if there is an update available".

  • 5 جواب دیں
  • 2 میں یہ مسئلہ ہے
  • 1 دیکھیں
  • آخری جواب بذریعہ James

more options

I am running Firefox 31.0 on Mac OS X 10.6.8. I have it set to automatically check for updates, but not to automatically install them. Lately, I keep getting the error message "Update Failed" & "Firefox is unable to determine if there is an update available". But when I check manually, I get the message "Firefox is up-to-date". Any ideas on why it can no longer determine its update status?

I am running Firefox 31.0 on Mac OS X 10.6.8. I have it set to automatically check for updates, but not to automatically install them. Lately, I keep getting the error message "Update Failed" & "Firefox is unable to determine if there is an update available". But when I check manually, I get the message "Firefox is up-to-date". Any ideas on why it can no longer determine its update status?

تمام جوابات (5)

more options

First, Download Firefox Full Installer For All languages And Systems {web link}

Second, Update your Shockwave Flash v15.0.0.152 http://get.adobe.com/shockwave/

more options

Your error messages sound like a problem with the web link. Are any other web programs having problems?

more options

Thanks! I have no idea why it couldn't figure out that a new version was available...

more options

Sometimes, the situation with complicated programs is; Updating is fine, but sometimes the coding goes Gaa-Gaa. if its update on update on update . . . . . . So, every once in a while, instead of doing an update, download the full installer. This should clean out the Gaa-Gaa. If not, save the installer somewhere, remove the old program, then use the installer.

Happy Computing.

FredMcD کی جانب سے میں ترمیمکی گئ

more options

You comments are more for Windows and not Mac OSX. Also there is no installer on Mac OSX.