This site will have limited functionality while we undergo maintenance to improve your experience. If an article doesn't solve your issue and you want to ask a question, we have our support community waiting to help you at @FirefoxSupport on Twitter and/r/firefox on Reddit.

Avatar for Username

تلاش سپورٹ

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

مزید سیکھیں

اس تھریڈ کو آرکائیوکیا گیا تھا۔ اگر آپ کو مدد کی ضرورت ہو تو براہ مہربانی نیا سوال پوچھیں۔

Firefox crashes

  • 1 جواب دیں
  • 1 میں یہ مسئلہ ہے
  • 1 دیکھیں
  • آخری جواب بذریعہ guigs

Jules1980
Jules1980
more options

Firefox crashes approximately 3 times a day, it either just stops responding or closes spontaneously. The issue started spontaneously a few weeks ago. Usually I have 5 to 10 tabs open. Whenever it happens, I either search things on Amazon, watch news (flash player) or play games (flash player). I already reinstalled Firefox and updated adobe reader, java, and flash player plugins. Do you have any other suggestions what I could try to fix this issue?

Firefox crashes approximately 3 times a day, it either just stops responding or closes spontaneously. The issue started spontaneously a few weeks ago. Usually I have 5 to 10 tabs open. Whenever it happens, I either search things on Amazon, watch news (flash player) or play games (flash player). I already reinstalled Firefox and updated adobe reader, java, and flash player plugins. Do you have any other suggestions what I could try to fix this issue?

تمام جوابات (1)

guigs
guigs
more options

Disable flash acceleration, or check if it happens in safe mode to determine if its an add on issue. Diagnose Firefox issues using Troubleshoot Mode

Some problems with Flash video playback can be resolved by disabling hardware acceleration in your Flash Player settings. (See this article for more information on using the Flash plugin in Firefox).

To disable hardware acceleration in Flash Player:

  1. Go to this Adobe Flash Player Help page.
  2. Right-click on the Flash Player logo on that page.
  3. Click on Settings in the context menu. The Adobe Flash Player Settings screen will open.
  4. Click on the icon at the bottom-left of the Adobe Flash Player Settings window to open the Display panel.

    The image "fpSettings1.PNG" does not exist.
  5. Remove the check mark from Enable hardware acceleration.
  6. Click Close to close the Adobe Flash Player Settings Window.
  7. Restart Firefox.

This Flash Player Help - Display Settings page has more information on Flash Player hardware acceleration, if you're interested.

Does this solve the problem? Let us know.