Join the AMA (Ask Me Anything) with the Firefox leadership team to celebrate Firefox 20th anniversary and discuss Firefox’s future on Mozilla Connect. Mark your calendar on Thursday, November 14, 18:00 - 20:00 UTC!

This site will have limited functionality while we undergo maintenance to improve your experience. If an article doesn't solve your issue and you want to ask a question, we have our support community waiting to help you at @FirefoxSupport on Twitter and/r/firefox on Reddit.

تلاش سپورٹ

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

مزید سیکھیں

For some reason, Adobe Acrobat Installer is on my computer & I can't load Flash

  • 2 جواب دیں
  • 3 میں یہ مسئلہ ہے
  • 1 دیکھیں
  • آخری جواب بذریعہ cor-el

more options

No, I did not load Acrobat or Reader, only have Adobe Air. I cannot find Adobe Acrobat Installer on my Windows XP. When, I go to download Flash a message pops up Saying:" Adobe Acrobat Installer, Only a Single Instance of this Application can Run". I use Chrome for my FB games, because I need Flash. I don't have any idea how this happened. Yes, I posted this in Adobe's forum, also. Any ideas?:

No, I did not load Acrobat or Reader, only have Adobe Air. I cannot find Adobe Acrobat Installer on my Windows XP. When, I go to download Flash a message pops up Saying:" Adobe Acrobat Installer, Only a Single Instance of this Application can Run". I use Chrome for my FB games, because I need Flash. I don't have any idea how this happened. Yes, I posted this in Adobe's forum, also. Any ideas?:

منتخب شدہ حل

See this about uninstalling Flash players:

Note that this will remove all installed Flash players.

اس جواب کو سیاق و سباق میں پڑھیں 👍 1

تمام جوابات (2)

more options

Hello Elainemacko 1. Fist I would uninstall any version of Abobe Flash plugin or active x installed. Please go to Add or Remove Programs (Click Here to see how to uninstall programs from Windows XP) and check you don't have "'Abobe Flash Player"' Installed, If so uninstall it.

2. Click here to go to Adobe Flash Player Distribution (This is the off line installer)

3. Click Download EXE Installer Under Windows and save the file.

4. Once downloaded double click the install files. make sure to close any browser you have open first. (At the time of writing this it should be called "'install_flash_player_15_plugin.exe"')

5. Once the installer finishes installing Click Here to go to the "'Check Abobe Flash is installed and up to date Page"' to test if the installer install Adobe Flash properly.

Please let me know if this solves you problem.

more options

منتخب شدہ حل

See this about uninstalling Flash players:

Note that this will remove all installed Flash players.