This site will have limited functionality while we undergo maintenance to improve your experience. If an article doesn't solve your issue and you want to ask a question, we have our support community waiting to help you at @FirefoxSupport on Twitter and/r/firefox on Reddit.

Avatar for Username

تلاش سپورٹ

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

مزید سیکھیں

اس تھریڈ کو آرکائیوکیا گیا تھا۔ اگر آپ کو مدد کی ضرورت ہو تو براہ مہربانی نیا سوال پوچھیں۔

I have a sync key from when I first signed up but do not remember the email or password I used.

  • 1 جواب دیں
  • 1 میں یہ مسئلہ ہے
  • 9 دیکھیں
  • آخری جواب بذریعہ the-edmeister

cezarfran
cezarfran
more options

I have an old sync key and I recently had to wipe my computer. I cannot remember what email or password i used to set it up. please advise.

I have an old sync key and I recently had to wipe my computer. I cannot remember what email or password i used to set it up. please advise.

تمام جوابات (1)

the-edmeister
the-edmeister
  • Moderator
more options

Sorry, that Sync Key is of no value with any version after Firefox 28; plus you would need the email addy and your password, along with that "key", if you were still using the old Sync account on older version of Firefox.

And without the email addy or password for a later version of Firefox where the Sync Key is no longer used, you can't connect to Sync to recover your data.