This site will have limited functionality while we undergo maintenance to improve your experience. If an article doesn't solve your issue and you want to ask a question, we have our support community waiting to help you at @FirefoxSupport on Twitter and/r/firefox on Reddit.

تلاش سپورٹ

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

مزید سیکھیں

My junk mail folder has suddenly disappeared. Now all mail marked as junk goes into my deleted folder. How do I re-instate my junk folder?

  • 2 جواب دیں
  • 3 میں یہ مسئلہ ہے
  • 31 دیکھیں
  • آخری جواب بذریعہ BrianHanfrey

more options

I use Thunderbird for all my email. I have accounts with Yahoo and Gmail. Recently, my junk mail folder disappeared, and now all mail marked as junk goes into my deleted folder, which means it is all mixed up with standard deleted emails. Also it means I am unable to check for junk mail without going into my deleted folder and searching there. Please, how do I re-instate my junk mail folder?

I use Thunderbird for all my email. I have accounts with Yahoo and Gmail. Recently, my junk mail folder disappeared, and now all mail marked as junk goes into my deleted folder, which means it is all mixed up with standard deleted emails. Also it means I am unable to check for junk mail without going into my deleted folder and searching there. Please, how do I re-instate my junk mail folder?

منتخب شدہ حل

On TB serversetup page for Gmail and Yahoo you have the option "prenumeration of folders" (my translation) probably you just have to mark the box for junk.

اس جواب کو سیاق و سباق میں پڑھیں 👍 0

تمام جوابات (2)

more options

منتخب شدہ حل

On TB serversetup page for Gmail and Yahoo you have the option "prenumeration of folders" (my translation) probably you just have to mark the box for junk.

user799679 کی جانب سے میں ترمیمکی گئ

more options

Thanks for that solution. In fact, on the accounts settings page, under junk settings, it merely needed the box marked "move new junk messages to" to be ticked. It then created a junk folder under each account. Result