Why does Thunderbird stop responding when I attempt to close the programme?
Thunderbird stops responding whenever I attempt to close the program. If I click on the 'X' top right or rt-select >close window, from the task bar the Thunderbird window either turns white and freezes and reports that it is not responding. Then Microsoft asks if I want to wait or close the program. I have tried waiting but there's only so many hours in a day!
I have also been having problems lately with loads of emails that should be, and previously were junk appearing in my in box; a load of salicious emails. I thought the problem was with the trash folder but I deleted the trash folders and tried to install a new trash folder as a sub-folder of my inbox but the small install window froze as did the main Thunderbird window. Now I no longer have a trash folder and after several reboots Thunderbird continues to freeze and does not respond.
I removed both Google Chrome and Thunderbird and re-installed them without any apparent result. I have shut down all extensions. And would appreciate your help in getting Thunderbird up and running again.
I am running a two year old HP Pavillion 64 bit with Windows 8.1
تمام جوابات (1)
Start *Windows'* safe mode with networking enabled - win8 http://windows.microsoft.com/en-us/windows-8/windows-startup-settings-safe-mode - win7 http://windows.microsoft.com/en-us/windows/start-computer-safe-mode#start-computer-safe-mode=windows-7 - XP http://www.microsoft.com/resources/documentation/windows/xp/all/proddocs/en-us/boot_failsafe.mspx
Still In Windows safe mode, start thunderbird in safe mode - http://support.mozillamessaging.com/en-US/kb/safe-mode
Does problem go away? Please post to let us know