Join the Mozilla’s Test Days event from 9–15 Jan to test the new Firefox address bar on Firefox Beta 135 and get a chance to win Mozilla swag vouchers! 🎁

This site will have limited functionality while we undergo maintenance to improve your experience. If an article doesn't solve your issue and you want to ask a question, we have our support community waiting to help you at @FirefoxSupport on Twitter and/r/firefox on Reddit.

تلاش سپورٹ

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

مزید سیکھیں

I've got Thunderbird 38.0.1 and it's very slow and says 'Not responding' ' most of the time. I use MSE AV and have Windows 8

  • 4 جواب دیں
  • 8 میں یہ مسئلہ ہے
  • 1 دیکھیں
  • آخری جواب بذریعہ paulr55

more options

It is very slow and often says 'Downloading xxxx of xxxxxx in All Mail'. It is almost unusable as it's become very slow over last month or so.

It is very slow and often says 'Downloading xxxx of xxxxxx in All Mail'. It is almost unusable as it's become very slow over last month or so.

تمام جوابات (4)

more options
more options

Thanks Christ1 but what do I do after starting in safe mode?

more options

Use Thunderbird. See if it behaves properly (or "better").

"All Mail" says to me that this is a gmail account. I think that you don't need to synchronize or subscribe to this particular folder. There's very little in All Mail that you won't also see in other folders.

Of course, not downloading All Mail isn't a fix for a real problem. But if you have a connection which is slow or has limited bandwidth, All Mail is something you don't really need.

more options

Thanks Zenos. That does seem logical. I'll give it a try and let you know what happens. I have already tried compacting folders + re start with add-ons disabled + done various anti malware scans + disabled MSE anti virus and none of these made a difference.