This site will have limited functionality while we undergo maintenance to improve your experience. If an article doesn't solve your issue and you want to ask a question, we have our support community waiting to help you at @FirefoxSupport on Twitter and/r/firefox on Reddit.

تلاش سپورٹ

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

مزید سیکھیں

when i open a link on xfinity.com i get placeholders instead of icons of different functions, ie, share, etc. WHY?

  • 1 جواب دیں
  • 1 میں یہ مسئلہ ہے
  • 38 دیکھیں
  • آخری جواب بذریعہ cor-el

more options

"http://my.xfinity.com/?cid=customer" is my home page; opens fine. But when I open a newslink from the homepage, I got to the page fine, but it doesn't finish loading. The wheel in the address tab just keeps spinning. And, I get "placeholders" instead of icons for mail, twitter, facebook, etc.... or for play or stop in the videos. I'm using FFx v39.0 on a MAC 27 running Maverick 10.9.5. (PS I hate Yosemite). this problem doesn't exist in Safari. Is there an incompatibility issue with Xfinity and FFx?

"http://my.xfinity.com/?cid=customer" is my home page; opens fine. But when I open a newslink from the homepage, I got to the page fine, but it doesn't finish loading. The wheel in the address tab just keeps spinning. And, I get "placeholders" instead of icons for mail, twitter, facebook, etc.... or for play or stop in the videos. I'm using FFx v39.0 on a MAC 27 running Maverick 10.9.5. (PS I hate Yosemite). this problem doesn't exist in Safari. Is there an incompatibility issue with Xfinity and FFx?

منتخب شدہ حل

Missing icons are usually supplied by a font that is downloaded from the server (@font-face) as you might see by little boxes that show the hex code of the characters instead. If you have a font installed that covers this Unicode range then you may see a real (CJK) character and not the little box with the CSS code.

Make sure that you allow pages to choose their own fonts.

  • Firefox > Preferences > Content : Fonts & Colors > Advanced: [X] "Allow pages to choose their own fonts, instead of my selections above"

You can check the gfx.downloadable_fonts.enabled pref on the about:config page and make sure that it is set to true (if necessary double-click the line to toggle its value).

اس جواب کو سیاق و سباق میں پڑھیں 👍 0

تمام جوابات (1)

more options

منتخب شدہ حل

Missing icons are usually supplied by a font that is downloaded from the server (@font-face) as you might see by little boxes that show the hex code of the characters instead. If you have a font installed that covers this Unicode range then you may see a real (CJK) character and not the little box with the CSS code.

Make sure that you allow pages to choose their own fonts.

  • Firefox > Preferences > Content : Fonts & Colors > Advanced: [X] "Allow pages to choose their own fonts, instead of my selections above"

You can check the gfx.downloadable_fonts.enabled pref on the about:config page and make sure that it is set to true (if necessary double-click the line to toggle its value).