haruma said

I have just upgraded to Window 10 Home from Window 8.1 last night and found the Firefox 39 to be unable to connect to the internet. IE Edge and Chrome works fine. So, I install Firefox 40 beta; entering the url in the address bar or using the search box does not do anything at all. The page just remains the same. I tried to click on the links or use the search box in the default Mozilla Firefox start page and it does not do anything as well. I have already tried to disable my antivirus and firewall and use the safe mode and it is the same. I'm not sure how can I resolve the issue.

I have uninstall and reinistall FF40 stable and it still does not load any websites. I have also tried to disable my firewall and it has no positive effect.

Please first try these steps, the ones you have not tried yet:

• Fix problems connecting to websites after updating Firefox

Hmm, it's only Firefox. Still, might be worth keeping this thread for future reference: After upgrade to window 10, cannot access internet from firefox or chrome.

I did everything I could with the firewall and reinstall Firefox and it does not work. After I reset the TCP/IP in Windows, I can now connect to the internet with Firefox.