In the address bar, type about:crashes<enter>. Note: If any reports do not have BP in front of the numbers/letters, click it and select Submit.

Using your mouse, mark the most resent 7 - 10 crash reports, and copy them. Now go to the reply box below and paste them in.

If your crash reports indicate a shutdown hang, it may be helpful to close Firefox using the menu, that is, either

• "3-bar" menu button > "power" button
• (menu bar) File > Exit