This site will have limited functionality while we undergo maintenance to improve your experience. If an article doesn't solve your issue and you want to ask a question, we have our support community waiting to help you at @FirefoxSupport on Twitter and/r/firefox on Reddit.

تلاش سپورٹ

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

مزید سیکھیں

Can't configure email account. "Configuration cannot be verified - is username or password incorrect?"

  • 3 جواب دیں
  • 4 میں یہ مسئلہ ہے
  • 1 دیکھیں
  • آخری جواب بذریعہ GuidoM

more options

I'm triying to setup a POP3 email account and I'm getting the same error on GNU/Linux Mint with Thunderbird 31.8.0 and on Mac OS X with Thunderbird 38.2.0 . I can access my webmail without issues, and the same settings are working perfectly on Debian GNU/Linux with Icedove 31.7.0 .

Also, Thunderbird fails to fetch new mails from the server into the inbox. Doesn't give any error message, but new mails do not enter. Again, everything is there when entering the webmail interface.

Any thoughts?

I'm triying to setup a POP3 email account and I'm getting the same error on GNU/Linux Mint with Thunderbird 31.8.0 and on Mac OS X with Thunderbird 38.2.0 . I can access my webmail without issues, and the same settings are working perfectly on Debian GNU/Linux with Icedove 31.7.0 . Also, Thunderbird fails to fetch new mails from the server into the inbox. Doesn't give any error message, but new mails do not enter. Again, everything is there when entering the webmail interface. Any thoughts?

تمام جوابات (3)

more options

Those error messages in the account wizard are not he best. the most common issue is a firewall blocking access, but it asks about passwords and user names.

more options

How do I know for sure that the issue is the firewall blocking access? And how do I solve it?

more options

Any solutions?