This site will have limited functionality while we undergo maintenance to improve your experience. If an article doesn't solve your issue and you want to ask a question, we have our support community waiting to help you at @FirefoxSupport on Twitter and/r/firefox on Reddit.

Avatar for Username

تلاش سپورٹ

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

مزید سیکھیں

اس تھریڈ کو آرکائیوکیا گیا تھا۔ اگر آپ کو مدد کی ضرورت ہو تو براہ مہربانی نیا سوال پوچھیں۔

Firefox did not sync older devices information (bookmarks, history ) when i tried to logged in the new device with same email.

  • 1 جواب دیں
  • 3 میں یہ مسئلہ ہے
  • 1 دیکھیں
  • آخری جواب بذریعہ cor-el

hadsense
hadsense
more options

I have used synce on my old desktop and when i logged in the new desktop with same sync account, nothing from old desktop got sync. I mean , i have lost every thing (Bookmarks, History, form data) etc as sync did not worked. Any chance of getting the old data ?

I have used synce on my old desktop and when i logged in the new desktop with same sync account, nothing from old desktop got sync. I mean , i have lost every thing (Bookmarks, History, form data) etc as sync did not worked. Any chance of getting the old data ?

تمام جوابات (1)

cor-el
cor-el
  • Moderator
  • Top 10 Contributor
more options

Did you change the password or request a new password of the Sync account?

Changing the password of the Sync account will wipe all data stored on the sync server.

Note that is can take some time to sync all data with the initial sync.

You can check the about:sync-log page via the location/address bar to see if there are recent error logs available.