We're calling on all EU-based Mozillians with iOS or iPadOS devices to help us monitor Apple’s new browser choice screens. Join the effort to hold Big Tech to account!

This site will have limited functionality while we undergo maintenance to improve your experience. If an article doesn't solve your issue and you want to ask a question, we have our support community waiting to help you at @FirefoxSupport on Twitter and/r/firefox on Reddit.

تلاش سپورٹ

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

مزید سیکھیں

Some people are not receiving my emails

  • 3 جواب دیں
  • 5 میں یہ مسئلہ ہے
  • 2 دیکھیں
  • آخری جواب بذریعہ Koopinello

more options

Some people are not receiving emails I send them even when I reply to an email that I got from them.

I just did a test and sent an email from my hosting email service instead of using Thuderbird and it went through. But if I send it through Thunderbird they don't get it. Others get my emails no problem so it just seems to be an issue with some.

Any idea what's going on?

Thanks. Fern

Some people are not receiving emails I send them even when I reply to an email that I got from them. I just did a test and sent an email from my hosting email service instead of using Thuderbird and it went through. But if I send it through Thunderbird they don't get it. Others get my emails no problem so it just seems to be an issue with some. Any idea what's going on? Thanks. Fern

منتخب شدہ حل

Hi Fern.

Do you get any Undelivered mail response from the server? If not, but the e-mail seems to be properly send from Thunderbird, I would suggest to get in touch with your mailbox provider, if they can look in their logs and check one of your undelivered messages. This can clearly identify, if the problem is in Thunderbird (in that case, they probably won't be able to find that message at all in their logs) or not.

اس جواب کو سیاق و سباق میں پڑھیں 👍 0

تمام جوابات (3)

more options

منتخب شدہ حل

Hi Fern.

Do you get any Undelivered mail response from the server? If not, but the e-mail seems to be properly send from Thunderbird, I would suggest to get in touch with your mailbox provider, if they can look in their logs and check one of your undelivered messages. This can clearly identify, if the problem is in Thunderbird (in that case, they probably won't be able to find that message at all in their logs) or not.

more options

For some reason it worked today but not 2 previous emails. Not sure why.

more options

If the problem is with Thunderbird How do you fix it?????