This site will have limited functionality while we undergo maintenance to improve your experience. If an article doesn't solve your issue and you want to ask a question, we have our support community waiting to help you at @FirefoxSupport on Twitter and/r/firefox on Reddit.

Avatar for Username

تلاش سپورٹ

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

مزید سیکھیں

اس تھریڈ کو آرکائیوکیا گیا تھا۔ اگر آپ کو مدد کی ضرورت ہو تو براہ مہربانی نیا سوال پوچھیں۔

We are having a recurring message for our emails saying that our password/login are incorrect; sending password to user failed. It seems like a server issue

  • 1 جواب دیں
  • 2 میں یہ مسئلہ ہے
  • 20 دیکھیں
  • آخری جواب بذریعہ user01229325

Reskovitz
Reskovitz
more options

We can't connect to any of our (3) email addresses that we have set up through thunderbird. We attempted to log into thunderbird through a new computer, which is when the problems began. Now all 3 emails will not allow us to log in, send or receive emails, or connect to our server.

We can't connect to any of our (3) email addresses that we have set up through thunderbird. We attempted to log into thunderbird through a new computer, which is when the problems began. Now all 3 emails will not allow us to log in, send or receive emails, or connect to our server.

تمام جوابات (1)

user01229325
user01229325
more options

You don't log into Thunderbird. You log into your providers server.

Can you go to your providers webmail site and log into your account there?

If yes, then you know your username and password. It is more then likely an incorrect server setting or your antivirus software getting in the way.

If no, work with your provider to reset your password.

You can follow this article to see what password you saved in Thunderbird. Maybe it is wrong or needs to be deleted and reentered. https://kb.wisc.edu/page.php?id=19006