This site will have limited functionality while we undergo maintenance to improve your experience. If an article doesn't solve your issue and you want to ask a question, we have our support community waiting to help you at @FirefoxSupport on Twitter and/r/firefox on Reddit.

تلاش سپورٹ

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

مزید سیکھیں

When I login into facebook with the Firefox browzer I lose all my photos and videos

  • 1 جواب دیں
  • 2 میں یہ مسئلہ ہے
  • 1 دیکھیں
  • آخری جواب بذریعہ the-edmeister

more options

When I use Google Chrome browser and login to facebook I can see all my photos and videos but I have been using Firefox as my default search engine. I would like to keep using Firefox but as you can see from the picture I uploaded what my issues are and its taking awhile for the photo to load, I haven't got all day

When I use Google Chrome browser and login to facebook I can see all my photos and videos but I have been using Firefox as my default search engine. I would like to keep using Firefox but as you can see from the picture I uploaded what my issues are and its taking awhile for the photo to load, I haven't got all day

تمام جوابات (1)

more options

Many site issues can be caused by corrupt cookies or cache. In order to try to fix these problems, the first step is to clear both cookies and the cache. Note: This will temporarily log you out of all sites you're logged in to. To clear cache and cookies do the following:

  1. Click the menu button New Fx Menu, choose History, and then "Clear Recent History...".
  2. Under "Time range to clear", select "Everything".
  3. Now, click the arrow next to Details to toggle the Details list active.
  4. From the details list, check Cache and Cookies and uncheck everything else.
  5. Now click the "Clear Now" button.

Further information can be found in the Delete browsing, search and download history on Firefox article.

Did this fix your problems? Please report back to us!