This site will have limited functionality while we undergo maintenance to improve your experience. If an article doesn't solve your issue and you want to ask a question, we have our support community waiting to help you at @FirefoxSupport on Twitter and/r/firefox on Reddit.

تلاش سپورٹ

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

مزید سیکھیں

help,I'm going to lose my Firefox account

  • 1 جواب دیں
  • 2 میں یہ مسئلہ ہے
  • 13 دیکھیں
  • آخری جواب بذریعہ the-edmeister

more options

afew years ago, I signed up a firefox account with @yahoo.com.cn e-mail and password with 7 characters. Later Unfortunately, the @yahoo.com.cn email service closed down. Now, every time i try to log in addons.mozilla.com, i will get message "As part of our new password policy, your password must be 8 characters or more. Please update your password by issuing a password reset." But I can not reset my password via the old e-mail. How can I reactivate my account? Thanks. I can provide the original e-mail received from moziila when Registering my account as proof.

afew years ago, I signed up a firefox account with @yahoo.com.cn e-mail and password with 7 characters. Later Unfortunately, the @yahoo.com.cn email service closed down. Now, every time i try to log in addons.mozilla.com, i will get message "As part of our new password policy, your password must be 8 characters or more. Please update your password by issuing a password reset." But I can not reset my password via the old e-mail. How can I reactivate my account? Thanks. I can provide the original e-mail received from moziila when Registering my account as proof.

تمام جوابات (1)

more options

Just create a new Firefox Account.