This site will have limited functionality while we undergo maintenance to improve your experience. If an article doesn't solve your issue and you want to ask a question, we have our support community waiting to help you at @FirefoxSupport on Twitter and/r/firefox on Reddit.

Avatar for Username

تلاش سپورٹ

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

مزید سیکھیں

اس تھریڈ کو آرکائیوکیا گیا تھا۔ اگر آپ کو مدد کی ضرورت ہو تو براہ مہربانی نیا سوال پوچھیں۔

cannot install flash player FF 47.0 Keeps asking to close FF which I did

  • 4 جواب دیں
  • 1 میں یہ مسئلہ ہے
  • 12 دیکھیں
  • آخری جواب بذریعہ Paul

Paul
Paul
more options

Told Flash Player was vulnerable, I downloaded the exe for Flash Player, starts to install, gets to about 50% and continually asks me to close Firefox. I closed FF and still would not finish install.

Told Flash Player was vulnerable, I downloaded the exe for Flash Player, starts to install, gets to about 50% and continually asks me to close Firefox. I closed FF and still would not finish install.

تمام جوابات (4)

the-edmeister
the-edmeister
  • Moderator
more options

Did you restart the Flash installer after closing Firefox and making sure that firefox.exe process actually stopped and not 'hung' due to starting the Flash installer while Firefox was still running?

Paul
Paul سوال کا مالک
more options

I used the task manager to close FF. I restarted Flash installer and it started to install again, and then stopped and asked to close FF. Keeps doing that over and over again.

cor-el
cor-el
  • Moderator
  • Top 10 Contributor
more options

Boot the computer in Windows Safe Mode with network support (press F8 on the boot screen or hold down the Shift key) to see if that makes it possible to install Flash.

Paul
Paul سوال کا مالک
more options

I restarted computer, then Real Player installed. Thanks for your replies.