Join the AMA (Ask Me Anything) with the Firefox leadership team to celebrate Firefox 20th anniversary and discuss Firefox’s future on Mozilla Connect. Mark your calendar on Thursday, November 14, 18:00 - 20:00 UTC!

This site will have limited functionality while we undergo maintenance to improve your experience. If an article doesn't solve your issue and you want to ask a question, we have our support community waiting to help you at @FirefoxSupport on Twitter and/r/firefox on Reddit.

Avatar for Username

تلاش سپورٹ

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

مزید سیکھیں

اس تھریڈ کو آرکائیوکیا گیا تھا۔ اگر آپ کو مدد کی ضرورت ہو تو براہ مہربانی نیا سوال پوچھیں۔

Firefox crashes

Zufall
Zufall
more options

After latest firefox update both in normal and safe mode I get a crash on firefox startup. Crash ID: bp-c907894c-1716-4785-8ebb-aeb0d2160807 Crash ID: bp-9678881d-5ea4-4480-846c-c61172160807 Crash ID: bp-348799ad-498c-4257-9ecf-4b1b42160807

After latest firefox update both in normal and safe mode I get a crash on firefox startup. Crash ID: bp-c907894c-1716-4785-8ebb-aeb0d2160807 Crash ID: bp-9678881d-5ea4-4480-846c-c61172160807 Crash ID: bp-348799ad-498c-4257-9ecf-4b1b42160807

تمام جوابات (1)

jscher2000 - Support Volunteer
jscher2000 - Support Volunteer
  • Top 25 Contributor
more options

I can't tell what's going on with your Firefox. When I look at the modules list, there are DLLs that seem to be associated with Kapsersky, Proxifier, and Punto Switcher, so if those regularly modify how your Firefox behaves, perhaps they need to be updated for the new version of Firefox??