This site will have limited functionality while we undergo maintenance to improve your experience. If an article doesn't solve your issue and you want to ask a question, we have our support community waiting to help you at @FirefoxSupport on Twitter and/r/firefox on Reddit.

تلاش سپورٹ

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

مزید سیکھیں

Why was I asked to provide credit care information when I installed Firefox Focus on my iOS through the App Store?

  • 1 جواب دیں
  • 5 میں یہ مسئلہ ہے
  • 6 دیکھیں
  • آخری جواب بذریعہ Paul

more options

In checking the Mozilla website I see that Firefox Focus is free. I installed it on my iPhone 6 through the Apple App Store. Why was I asked to provide additional information about my credit card during this installation process? Thanks for your help. I have used Mozilla as my browser for my laptop for many years and appreciate this organization and your volunteer time.

In checking the Mozilla website I see that Firefox Focus is free. I installed it on my iPhone 6 through the Apple App Store. Why was I asked to provide additional information about my credit card during this installation process? Thanks for your help. I have used Mozilla as my browser for my laptop for many years and appreciate this organization and your volunteer time.

تمام جوابات (1)

more options

Hi

I am not an iOS user, but I think I know what is going on.

You are right, Firefox Focus for iOS is free, but the app store you are using may ask for a credit card so that it has it stored for when you wish to purchase media like music or videos.