This site will have limited functionality while we undergo maintenance to improve your experience. If an article doesn't solve your issue and you want to ask a question, we have our support community waiting to help you at @FirefoxSupport on Twitter and/r/firefox on Reddit.

تلاش سپورٹ

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

مزید سیکھیں

Your Firefox profile cannot be loaded. It may be missing or inaccessible

  • 10 جواب دیں
  • 41 میں یہ مسئلہ ہے
  • 1 دیکھیں
  • آخری جواب بذریعہ jsuresh

more options

when start Firefox, multiple error-messages with "Your Firefox profile cannot be loaded. It may be missing or inaccessible" are popping up 3 or 4 times then start.And also pop up that error message when i try to open a new tab.

i did :- deleted profile - deleted the profiles.ini file (same problem with new Firefox profile) - created a new profile with firefox.exe -P - deleted the mozilla folders in local, locallow and roaming - uninstalled and reinstalled Firefox

but none of those seems not working.am using Windows 8.1 pro

when start Firefox, multiple error-messages with "Your Firefox profile cannot be loaded. It may be missing or inaccessible" are popping up 3 or 4 times then start.And also pop up that error message when i try to open a new tab. i did :- deleted profile - deleted the profiles.ini file (same problem with new Firefox profile) - created a new profile with firefox.exe -P - deleted the mozilla folders in local, locallow and roaming - uninstalled and reinstalled Firefox but none of those seems not working.am using Windows 8.1 pro

منتخب شدہ حل

Do you have Kaspersky security software?

If you have then make sure to have the latest updates. Also update to Firefox 57.0.1.

  • Help -> About Firefox
اس جواب کو سیاق و سباق میں پڑھیں 👍 2

تمام جوابات (10)

more options

Duplicate

more options

yes Pkshadow .i asked same question twice.how i remove one of them ?

more options

Well no that you have a url to Respond to see if this sticks around as reported it already.

So you are telling what you have done but not telling what you want or expect. Have no idea what so ever.

more options

My problem is "Your Firefox profile cannot be loaded. It may be missing or inaccessible" error messages pop up every time when starts Firefox.have to close every error messages to continuous working .Not only starting and most of times opening a new tab also pop up same error.

Explained what i did so far in following https://support.mozilla.org/en-US/questions/1191750

Please help to solve this.

jsuresh کی جانب سے میں ترمیمکی گئ

more options

Are there any non-Latin characters in the "path to" your Profile folder?

https://support.mozilla.org/en-US/kb/profiles-where-firefox-stores-user-data

more options

No . Profile folder named "n3axjeky.default".

following properties contains "profiles.ini" file

[General] StartWithLastProfile=1

[Profile0] Name=default IsRelative=1 Path=Profiles/n3axjeky.default

i installed older version Firefox (50.0) after this matter and its working fine. when updates are installed above error happening again and again .

jsuresh کی جانب سے میں ترمیمکی گئ

more options

jsuresh said

No . Profile folder named "n3axjeky.default".

The entire path-to from C:/ to the Profile name is where the non-Latin characters would cause that issue.


Firefox 57.0.1 has a fix for that Bug. https://www.mozilla.org/en-US/firefox/57.0.1/releasenotes/ Fix an issue with prefs.js when the profile path has non-ascii characters (bug 1420427)

Use Help > About Firefox to trigger a check for updates, if Firefox 57.0.1 doesn't appear tomorrow (later today) when you open Firefox.

more options
The entire path-to from C:/ to the Profile name is where the non-Latin characters would cause that issue.

Entire path C:\Users\jsuresh\AppData\Roaming\Mozilla\Firefox\Profiles\n3axjeky.default

the-edmeister Can you help

jsuresh کی جانب سے میں ترمیمکی گئ

more options

منتخب شدہ حل

Do you have Kaspersky security software?

If you have then make sure to have the latest updates. Also update to Firefox 57.0.1.

  • Help -> About Firefox
more options

cor-el said

Do you have Kaspersky security software? If you have then make sure to have the latest updates. Also update to Firefox 57.0.1.
  • Help -> About Firefox

Yes i have out of date Kaspersky. Then i uninstall that and update Firefox up to date. Now its working fine.Thank you cor-el.