This site will have limited functionality while we undergo maintenance to improve your experience. If an article doesn't solve your issue and you want to ask a question, we have our support community waiting to help you at @FirefoxSupport on Twitter and/r/firefox on Reddit.

Avatar for Username

تلاش سپورٹ

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

مزید سیکھیں

اس تھریڈ کو آرکائیوکیا گیا تھا۔ اگر آپ کو مدد کی ضرورت ہو تو براہ مہربانی نیا سوال پوچھیں۔

when i download a file sent to me via email I cannot open it. keep getting message file currupt or wrong format while it is .pdf and/or .doc *Word documents

  • 1 جواب دیں
  • 1 میں یہ مسئلہ ہے
  • 5 دیکھیں
  • آخری جواب بذریعہ WestEnd

mariestander
mariestander
more options

Left and /or right click on the downloaded icon opens with message "corruped and/or damaged file or not decoded cannot open the file" If I right click and then goes to containing file location..........same message apprears when I try to open from this containing file location

Left and /or right click on the downloaded icon opens with message "corruped and/or damaged file or not decoded cannot open the file" If I right click and then goes to containing file location..........same message apprears when I try to open from this containing file location

تمام جوابات (1)

WestEnd
WestEnd
more options

Then it was a bad file. You can't open a bad file or corrupted file. This is the fault of the sender not FF.