This site will have limited functionality while we undergo maintenance to improve your experience. If an article doesn't solve your issue and you want to ask a question, we have our support community waiting to help you at @FirefoxSupport on Twitter and/r/firefox on Reddit.

تلاش سپورٹ

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

مزید سیکھیں

Failed to read the configuration file.Please contact your system administrator.

  • 4 جواب دیں
  • 1 میں یہ مسئلہ ہے
  • 9 دیکھیں
  • آخری جواب بذریعہ cor-el

more options

Unable to open Firefox and Getting error below when trying to open the Firefox after hard coding the proxy settings for Firefox browser on Windows 10.

Failed to read the configuration file.Please contact your system administrator.

Unable to open Firefox and Getting error below when trying to open the Firefox after hard coding the proxy settings for Firefox browser on Windows 10. Failed to read the configuration file.Please contact your system administrator.

تمام جوابات (4)

more options

Problem description: Upon launch of FF, message is displayed and FF fails to launch

Solution: Wiped out Firefox and installed from scratch. Resolved message/problem.

Problem returned: Had to end Firefox process instead of closing properly. Message/problem returned.

Solution: Removed some files in FF installation directory (instead of stupid reinstall) and resolved.

Problem returned again!!!

more options

Did you create a mozilla.cfg file in the Firefox program folder to initialize prefs.?

You get this error when you specific using mozilla.cfg, but Firefox finds that there is a problem with the file or the file is missing. Make sure that mozilla.cfg doesn't have a hidden .txt file extension appended (mozilla.cfg.txt).

See also Configuration:


Can you please post the content of mozilla.cfg if the above didn't help?

more options

Below are the content of .cfg and .js files.

Mozilla.cfg file: // lockPref("network.proxy.type", 5);

local-settings.js pref("general.config.obscure_value", 0); pref("general.config.filename", "mozilla.cfg");

more options

If the name all lowercase: mozilla.cfg and is the file located in the main profile folder and not in the same location as local-settings.js?

  • (64-bit Firefox) "C:\Program Files\Mozilla Firefox\"
  • (32-bit Firefox) "C:\Program Files (x86)\Mozilla Firefox\"

Note that best is to start local-settings.js as well with a comment line (//).

You can check the Browser Console immediately after starting Firefox for error messages.