This site will have limited functionality while we undergo maintenance to improve your experience. If an article doesn't solve your issue and you want to ask a question, we have our support community waiting to help you at @FirefoxSupport on Twitter and/r/firefox on Reddit.

تلاش سپورٹ

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

مزید سیکھیں

Install fail. Says it can not find profile?

  • 3 جواب دیں
  • 1 میں یہ مسئلہ ہے
  • 38 دیکھیں
  • آخری جواب بذریعہ cor-el

more options

during a firefox refresh the process failed and firefox no longer worked. I did an uninstall so I could do a fresh install. All attempts to install fresh fail saying "profile" could not be located. So now I have nothing. All my data is missing. I do have a copy of the profile folder, but after the uninstall was performed? contacts, bookmarks, passwords and such all missing ;-( Please help.

during a firefox refresh the process failed and firefox no longer worked. I did an uninstall so I could do a fresh install. All attempts to install fresh fail saying "profile" could not be located. So now I have nothing. All my data is missing. I do have a copy of the profile folder, but after the uninstall was performed? contacts, bookmarks, passwords and such all missing ;-( Please help.

تمام جوابات (3)

more options
more options

I believe I have tried each of the 4 methods and I am no further ahead? There is no profile file (.ini)

more options

Firefox can only use profiles that are listed in profiles.ini, so if you restored a profile in the correct location in "AppData\Roaming", but do not have a profiles.ini file with an entry that points to this profile folder then you will have to edit profiles.ini or use the Profile Manager to point to this profile via "Choose Folder".