Join the AMA (Ask Me Anything) with the Firefox leadership team to celebrate Firefox 20th anniversary and discuss Firefox’s future on Mozilla Connect. Mark your calendar on Thursday, November 14, 18:00 - 20:00 UTC!

This site will have limited functionality while we undergo maintenance to improve your experience. If an article doesn't solve your issue and you want to ask a question, we have our support community waiting to help you at @FirefoxSupport on Twitter and/r/firefox on Reddit.

Avatar for Username

تلاش سپورٹ

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

مزید سیکھیں

اس تھریڈ کو آرکائیوکیا گیا تھا۔ اگر آپ کو مدد کی ضرورت ہو تو براہ مہربانی نیا سوال پوچھیں۔

Firefox crashes

  • 1 جواب دیں
  • 1 میں یہ مسئلہ ہے
  • 17 دیکھیں
  • آخری جواب بذریعہ philipp

firefoxfoxxx
firefoxfoxxx
more options

Crash ID: bp-62605eb6-9b3b-4aed-afa0-3745f0190215 Crash happens when Firefox closes and quits unexpectedly. After a crash, the Mozilla Crash Reporter appear. Tried reinstall but still crash upon launching Firefox.

Crash ID: bp-62605eb6-9b3b-4aed-afa0-3745f0190215 Crash happens when Firefox closes and quits unexpectedly. After a crash, the Mozilla Crash Reporter appear. Tried reinstall but still crash upon launching Firefox.

تمام جوابات (1)

philipp
philipp
  • Moderator
more options

hi, this crash is caused by your kingsoft security software unfortunately. since we haven't heard back anything when contacting the vendor, the only thing to advise at the moment would be to uninstall this interfering third-party software.