This site will have limited functionality while we undergo maintenance to improve your experience. If an article doesn't solve your issue and you want to ask a question, we have our support community waiting to help you at @FirefoxSupport on Twitter and/r/firefox on Reddit.

Avatar for Username

تلاش سپورٹ

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

مزید سیکھیں

اس تھریڈ کو آرکائیوکیا گیا تھا۔ اگر آپ کو مدد کی ضرورت ہو تو براہ مہربانی نیا سوال پوچھیں۔

Downloads getting deleted when clearing private data.

  • 2 جواب دیں
  • 4 میں یہ مسئلہ ہے
  • 7 دیکھیں
  • آخری جواب بذریعہ kirkfitz557

kirkfitz557
kirkfitz557
more options

Is there a way to keep my downloaded files and pictures while clearing private data? When I hit clear private data I thought it would just clear my download list and preserve my download pictures. But instead anything downloaded can no longer be viewed and the file says corrupt. I just want it so it clears downloads list but preserves the actual files.

Is there a way to keep my downloaded files and pictures while clearing private data? When I hit clear private data I thought it would just clear my download list and preserve my download pictures. But instead anything downloaded can no longer be viewed and the file says corrupt. I just want it so it clears downloads list but preserves the actual files.

تمام جوابات (2)

hellosct1
hellosct1
more options

Hi,

it is possible to do the operation but when you are in normal navigation

kirkfitz557
kirkfitz557 سوال کا مالک
more options

By normal navigation do you mean hitting the three dots button while in firefox going to tools and then downloads then highlighting a download and hitting delete? If that's what you mean then it does the same thing. It will clear from the download list and actually delete the image from the download folder making it so I can no longer view the image or what ever I download.