This site will have limited functionality while we undergo maintenance to improve your experience. If an article doesn't solve your issue and you want to ask a question, we have our support community waiting to help you at @FirefoxSupport on Twitter and/r/firefox on Reddit.

تلاش سپورٹ

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

مزید سیکھیں

TB sent email OK but cannot save in remote sent directory on ISP server

  • 1 جواب دیں
  • 1 میں یہ مسئلہ ہے
  • 12 دیکھیں
  • آخری جواب بذریعہ Kinetix

more options

This happens intermittently on Thunderbird 68 in both 32 bit & 64 bit PCs. Happens for both email with and without attachment. The error message is: "Your message was sent but a copy was not placed in your sent folder (Sent Mail) due to network or file access errors. You can retry or save the message locally to Local Folders/Sent Mail-xxxxxxx@aussiebroadband.com.au"

This happened when I upgraded to TB 68 so I have gone back to TB 60 and the problem has not reoccurred so far. I had a similar problem before that was caused by the antivirus software email scanning. Since that time, I have the antivirus email scanning switched off for both sending and receiving. So this problem is not caused by the antivirus software.

This happens intermittently on Thunderbird 68 in both 32 bit & 64 bit PCs. Happens for both email with and without attachment. The error message is: "Your message was sent but a copy was not placed in your sent folder (Sent Mail) due to network or file access errors. You can retry or save the message locally to Local Folders/Sent Mail-xxxxxxx@aussiebroadband.com.au" This happened when I upgraded to TB 68 so I have gone back to TB 60 and the problem has not reoccurred so far. I had a similar problem before that was caused by the antivirus software email scanning. Since that time, I have the antivirus email scanning switched off for both sending and receiving. So this problem is not caused by the antivirus software.

تمام جوابات (1)

more options

Update to the problem, just encountered the same problem on Thunderbird 60 as well. So not unique to version 68.