Join the AMA (Ask Me Anything) with the Firefox leadership team to celebrate Firefox 20th anniversary and discuss Firefox’s future on Mozilla Connect. Mark your calendar on Thursday, November 14, 18:00 - 20:00 UTC!

This site will have limited functionality while we undergo maintenance to improve your experience. If an article doesn't solve your issue and you want to ask a question, we have our support community waiting to help you at @FirefoxSupport on Twitter and/r/firefox on Reddit.

تلاش سپورٹ

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

مزید سیکھیں

Oculus rift s does not play sound when click on "enter vr" button

more options

If I am browsing a firefox web page in oculus rift s that has "enter vr" button the sound works while in headset.. after i push the button and go "into" the video .. I no longer get sound .. I have rebooted, updated and tried multiple sites..

If I am browsing a firefox web page in oculus rift s that has "enter vr" button the sound works while in headset.. after i push the button and go "into" the video .. I no longer get sound .. I have rebooted, updated and tried multiple sites..

تمام جوابات (3)

more options

This article from The Firefox Frontier should help:

How to Use Firefox Reality on the Oculus Go VR Headset https://blog.mozilla.org/firefox/firefox-reality-oculus-go-vr/

more options

Thanks for the reply but the entry level link you gave was of no value. As mentioned all is working except for sound. And I have a Oculus rift S. I am suggesting there is a BUG with the firefox reality app and the rift S.

ANY of the basic test sites that work in the "flat" mode have sound.. when you click the "enter vr" icon on a video and it opens the firefox app.. you have to press play again and the video in 3d works but without sound.

How can I submit a bug report?

-Ken

more options

You should probably try posting over on the Firefox Reality Forum first.

But, to answer your question, you can begin with a bug report here:

Bug report writing guidelines https://developer.mozilla.org/en-US/docs/Mozilla/QA/Bug_writing_guidelines