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اس تھریڈ کو آرکائیوکیا گیا تھا۔ اگر آپ کو مدد کی ضرورت ہو تو براہ مہربانی نیا سوال پوچھیں۔

Thunderbird won't load: white screen with white box

  • 1 جواب دیں
  • 1 میں یہ مسئلہ ہے
  • 8 دیکھیں
  • آخری جواب بذریعہ haley45

haley45
haley45
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Hi, I clicked on the TB icon as usual to load messages but all that showed up was a blank screen with a blank rectangular box inside of it. My computer showed the messages were downloading, but all I could see was the usual apple in the menubar (I have a MacBook Air running Mojave) and "Thunderbird". I went through each option under "Thunderbird". Nothing would display, except that when I would click "hide TB", the white frame and any mention of TB would disappear. I tried to make you a screenshot, but the blank box inside the blank screen did not show. Ideas? Thanks.

Hi, I clicked on the TB icon as usual to load messages but all that showed up was a blank screen with a blank rectangular box inside of it. My computer showed the messages were downloading, but all I could see was the usual apple in the menubar (I have a MacBook Air running Mojave) and "Thunderbird". I went through each option under "Thunderbird". Nothing would display, except that when I would click "hide TB", the white frame and any mention of TB would disappear. I tried to make you a screenshot, but the blank box inside the blank screen did not show. Ideas? Thanks.

تمام جوابات (1)

haley45
haley45 سوال کا مالک
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More information re above: I have a copy of the error report, but this software only allows images. The report is too long to save as a jpeg or screenshot. If there's a certain portion of it that you know would be helpful, let me know.