This site will have limited functionality while we undergo maintenance to improve your experience. If an article doesn't solve your issue and you want to ask a question, we have our support community waiting to help you at @FirefoxSupport on Twitter and/r/firefox on Reddit.

تلاش سپورٹ

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

مزید سیکھیں

I'm locked out of viewing saved passwords, and my Firefox login and password aren't giving me access

  • 2 جواب دیں
  • 1 میں یہ مسئلہ ہے
  • 18 دیکھیں
  • آخری جواب بذریعہ j_d_spear

more options

I'm using the latest version of Firefox (I have automatic updates enabled) on my Windows desktop. I am trying to view a saved password I created a while ago so I can use it in another application. I used to be able to view passwords via the "Logins and Passwords" option, followed by clicking on the eye symbol. Now when I try I am prompted to "verify my identity" with a login. My firefox account login and password (which I verified are correct) don't give me access.

My research suggests Firefox now uses Firefox Lockwise to secure passwords. I have not created a Firefox Lockwise account, so do not have an account name or password for it (if that's even necessary).

Another user posted a solution to a similar problem which he stated was a "temporary fix" that "may not work for future updates", and I am concerned. I would like to be able to view my saved password, now and in the future. How do I once again get access to my saved passwords?

I'm using the latest version of Firefox (I have automatic updates enabled) on my Windows desktop. I am trying to view a saved password I created a while ago so I can use it in another application. I used to be able to view passwords via the "Logins and Passwords" option, followed by clicking on the eye symbol. Now when I try I am prompted to "verify my identity" with a login. My firefox account login and password (which I verified are correct) don't give me access. My research suggests Firefox now uses Firefox Lockwise to secure passwords. I have not created a Firefox Lockwise account, so do not have an account name or password for it (if that's even necessary). Another user posted a solution to a similar problem which he stated was a "temporary fix" that "may not work for future updates", and I am concerned. I would like to be able to view my saved password, now and in the future. How do I once again get access to my saved passwords?

منتخب شدہ حل

If you aren't using a master password then Firefox will prompt you to enter the password you use to login to Windows when you boot the computer or the PIN for your Windows account.

اس جواب کو سیاق و سباق میں پڑھیں 👍 1

تمام جوابات (2)

more options

منتخب شدہ حل

If you aren't using a master password then Firefox will prompt you to enter the password you use to login to Windows when you boot the computer or the PIN for your Windows account.

cor-el کی جانب سے میں ترمیمکی گئ

more options

Thank you so much!