Join the AMA (Ask Me Anything) with the Firefox leadership team to celebrate Firefox 20th anniversary and discuss Firefox’s future on Mozilla Connect. Mark your calendar on Thursday, November 14, 18:00 - 20:00 UTC!

This site will have limited functionality while we undergo maintenance to improve your experience. If an article doesn't solve your issue and you want to ask a question, we have our support community waiting to help you at @FirefoxSupport on Twitter and/r/firefox on Reddit.

Avatar for Username

تلاش سپورٹ

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

مزید سیکھیں

اس تھریڈ کو آرکائیوکیا گیا تھا۔ اگر آپ کو مدد کی ضرورت ہو تو براہ مہربانی نیا سوال پوچھیں۔

After updated to 68.10.0 (32-bit), Thunderbirds no longer able to login my Gmail

  • 2 جواب دیں
  • 1 میں یہ مسئلہ ہے
  • 1 دیکھیں
  • آخری جواب بذریعہ xiaogangz

xiaogangz
xiaogangz
more options

I used Thunderbird for many years without a serious problem. But today, after followed Thunderbird's promote to updated it to 68.10.0, I am no longer able to login to my gmail account from Thunderbird. It always gives the message "Sending of password for user xxx@gmail.com did not succeed. Mail server pop.gmail.com responded: Web login required: https://support.google.com/mail/answer/78754".

When I login for web browser to my gmail account, I cannot find anything wrong. The "less secure app access" is ON, "2-step verification" is not used. So, what else I can do, or is it a bug of 68.10.0?

Please help, thank you in advance.

Xiaogang

I used Thunderbird for many years without a serious problem. But today, after followed Thunderbird's promote to updated it to 68.10.0, I am no longer able to login to my gmail account from Thunderbird. It always gives the message "Sending of password for user xxx@gmail.com did not succeed. Mail server pop.gmail.com responded: Web login required: https://support.google.com/mail/answer/78754". When I login for web browser to my gmail account, I cannot find anything wrong. The "less secure app access" is ON, "2-step verification" is not used. So, what else I can do, or is it a bug of 68.10.0? Please help, thank you in advance. Xiaogang

تمام جوابات (2)

Matt
Matt
  • Moderator
  • Top 10 Contributor
more options

Have you tried actually using the unlock capatcha mentioned in the support article you link to https://accounts.google.com/b/0/DisplayUnlockCaptcha

That is the usual solution.

For a longer lasting result make sure all gmail accounts are accessed with oAuth authentication. Note that oAuth requires cookies be enabled.

xiaogangz
xiaogangz سوال کا مالک
more options

Thanks Matt, I have just tried, but the problem still remains the same.