This site will have limited functionality while we undergo maintenance to improve your experience. If an article doesn't solve your issue and you want to ask a question, we have our support community waiting to help you at @FirefoxSupport on Twitter and/r/firefox on Reddit.

Avatar for Username

تلاش سپورٹ

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

مزید سیکھیں

اس تھریڈ کو آرکائیوکیا گیا تھا۔ اگر آپ کو مدد کی ضرورت ہو تو براہ مہربانی نیا سوال پوچھیں۔

With the new version our mail server doesn't work

  • 2 جواب دیں
  • 1 میں یہ مسئلہ ہے
  • 2 دیکھیں
  • آخری جواب بذریعہ sfhowes

rm14
rm14
more options

Hallo Everybody,

Since version 78.3.1 our mail server is not working. it only works with "None" connection security.

Our Mail server settings POP3, IMAP, SMTP The following servers and settings are required

POP3 : pop3.berg.net 110 995 IMAP : imap.berg.net 143 993 SMTP : smtp.berg.net 25 465 or 25

The error message says that the username or password is incorrect, but everything is correct. but if I set the SSl to no security, it works. Do you have an idea for us? TNX

regards Reza

Hallo Everybody, Since version 78.3.1 our mail server is not working. it only works with "None" connection security. Our Mail server settings POP3, IMAP, SMTP The following servers and settings are required POP3 : pop3.berg.net 110 995 IMAP : imap.berg.net 143 993 SMTP : smtp.berg.net 25 465 or 25 The error message says that the username or password is incorrect, but everything is correct. but if I set the SSl to no security, it works. Do you have an idea for us? TNX regards Reza
منسلک شدہ اسکرین شاٹٹس

تمام جوابات (2)

christ1
christ1
  • Top 25 Contributor
more options

The minimum required TLS version is 1.2 for Thunderbird 78 - see release notes. https://www.thunderbird.net/en-US/thunderbird/78.0/releasenotes/

Presumably you'll have to adjust your mail server config to support TLS v1.2.

sfhowes
sfhowes
  • Top 25 Contributor
more options

See the attached picture that shows the error when connecting to berg.net.

https://support.mozilla.org/en-US/questions/1295861